Customer Service & Client Enquiries Consultant/Administrator (Law Firm)
AFL Recruitment Pty Ltd
Posted 20 days ago
++Stimulating+Fulfilling+Variety++ 1st-Class famous law firm. Exciting future. Life friendly. $55,000-$75,000. Full-time. Sydney.
YOUR NEW EMPLOYER
Our client is a leading ‘brand name’ multi-disciplinary law firm (including personal injury, commercial, property, litigation, family, estates and criminal law) with an enviable 50+ years of success+ a generous spirit.
With a culture that embraces diversity+ excellence+ strong relationships+ professional growth+ helping others, it is the ‘employer of choice’ for over 100+ top professionals.
YOUR NEW ROLE
As a key valued member of the winning close-knit New Client Enquiries/Client Services team, you will love the variety and responsibility of being the FIRST professional contact for all new incoming clients (via the phone+ a few walk-ins).
Being mentored by the head Client Services lawyer, you will love this full-spectrum role:
doing an initial 'fact-find' (asking relevant questions), attending to their initial queries, making a preliminary assessment, scheduling meetings with relevant solicitors;
Updating client enquiries database; and
Preparing daily enquires report.
WHAT'S IN IT FOR YOU?
Your future is BRIGHT- perfect timing as the firm undergoes ongoing another growth;
Be proud to be part of a leading reputable firm with a 50+ years success record + a generous corporate citizen;
Heaps of variety+ interesting cases to STRETCH+GROW yourself;
All training provided+ non-stop learning/ career development -learn from the best;
Make friends+ have fun with your colleagues-supportive, encouraging friendly+ positive team;
Vibrant+ supportive+inclusive culture;
Extra benefits eg birthday and well-being leave.
WHO YOU ARE
We are interested in hearing from you if you:
have minimum 12 months OR more experience in a similar new client enquiries or legal administration role in a law firm OR working in a busy phone-based customer service role (eg in a call-centre, receptionist, client enquiries) in any industry (preferably in legal but not essential)
are a real 'PEOPLE' person with proven outstanding customer-service skills, are patient and empathetic (essential);
have clear communication+ warm +friendly professional phone manner+ high attention to detail (essential);
have proven ability to work in a busy, high-volume and fast-paced environment (essential);
have strong MICROSOFT OFFICE (word, excel, outlook) + fast typing/data entry speed (minimum 55-60wpm)
have a genuine keen interest in the legal industry+ are hungry to progress your career with a top famous law firm.
REFERENCE: MARIA YUN (0403322119)
About AFL Recruitment Pty Ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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