The Role

We recognise the importance and complexity families face when choosing a kindergarten or child care service. In this role you will be the first friendly face families meet on their journey with BPA Children’s Services. You will be able to make a positive impact on those initial stages that families and our service leaders work though.

Specifically managing areas such as enquiries, wait lists, enrolments and welcome processes. This role is reporting through to the Communications & Marketing Manger and will also engage in events and activities that promote our kindergarten and child care services.

Why BPA?

BPA has a proud history of providing truly excellent early education and care to the diverse communities of Melbourne’s West.

For us, the bottom line is safe, inclusive and equitable early learning. A non-profit organisation led by a skills-based board, our purpose is to support every child to flourish in safe, accessible, equitable and culturally-responsive early education and care, regardless of their family background or circumstances.

We pride ourselves on the quality of the early learning we provide: 75% of our centres are rated “Exceeding”, the highest level obtainable under the National Quality Standard.

You will love this role if you bring:

Engaging communication skills and a positive approach when working with families, councils and our services with pre-service and enrolment enquiries.

An ability to work on service promotions and engagement tasks which aim to engage families and generate new enrolments.

An understanding of end-to-end process and how to help families and service leaders through this process.

Knowledge or an ability to learn a CRM system that captures a family’s journey and next steps.

An understanding in the ECEC sector or similar family or client journeys.

Valid VIC Working with Children Check Card

Current National Police Clearance

Current Open Driving License

What BPA can offer you:

The role offers a competitive remuneration package.

We invest in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

A commitment to work life balance – We offer flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (as arranged with your manager)

Access to discounted childcare.

Option to purchase extra leave for an even greater work-life balance

How to apply

Please apply by completing the candidate questionnaire and providing a copy of your CV to [email protected] once you have completed the questionnaire as per the instructions.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions