ThinkWise Clinical Psychology has an exciting opportunity for a warm, friendly, capable Front Desk Administrator to join our amazing admin team on a casual basis with potential options for permanency and increased hours. This role is perfect for someone who thrives in a fast paced environment, enjoys working with people, and finds satisfaction in making things run smoothly as the front face of the business.

Day to day your duties will include;

greeting clients with a smile and providing compassionate, professional front desk service for our busy consulting rooms

Answer client enquiries over the phone and email including providing guidance on funding and therapy information

Booking and rescheduling sessions as well as invoicing through our practice management software Halaxy.

Processing payments

Supporting the clinical team with administrative queries and being a key part of the caring and committed team environment of ThinkWise

You will be working alongside our supportive, funny and highly skilled administrative team and our brilliant and caring clinical team who value collaboration and professionalism.

We are looking for someone who has;

Previous experience in a front desk administrative role, preferably in the health setting

Brings a friendly, empathic and confident attitude to their work

Can think on their feet, multitask and remain calm and warm in a busy environment

Possesses excellent written and verbal communication skills and can operate well within a team

Has strong computer literacy and can pick up systems quickly.

Work hours

We are looking for someone who can work the following shifts with flexibility to cover leave and increased work in the future. Monday 1:30pm-6:30pm. Tuesday 3:30pm to 6:30pm and Thursday 3:30pm to 7:30pm.

Why work with ThinkWise

Be part of a team where your work is valued

Work with a Director who truly supports and empowers the team

Enjoy a sense of purpose and contribution to the wellbeing of families and individuals

A dynamic and varied role to keep things interesting.

Please send your resume and a brief cover letter outlining your interest and suitability for the role to [email protected].

We can't wait to meet the next team member for ThinkWise!