We are seeking reliable, confident, and resilient Support Workers to provide person-centred in-home and community-based support for young people and adults with complex needs.

Higher pay rates are available for applicants who meet advanced criteria and bring substantial relevant experience to the role.

You will be supporting individuals with:

Complex Mental Health (CPTSD, BPD, ASD, PDA, extreme behaviours)

Cognitive or Physical Disabilities (Parkinson’s, Cerebral Palsy, Muscular Dystrophy, ABI, Dementia)

Trauma histories and family dynamics

Support may involve:

Personal care and hygiene support

Manual handling and hoist transfers

Daily living and community access

De-escalation and emotional regulation strategies

Working alongside families to create safe and empowering environments

This role is hands-on, dynamic, and rewarding – ideal for workers who thrive under pressure and can maintain professionalism and boundaries while delivering compassionate care.

Essential Requirements:

NDIS Worker Screening Check (or Blue/Yellow Cards)

Cert III in Individual Support (or relevant qualification – enrolled students welcome)

Reliable vehicle with comprehensive car insurance

Strong communication and documentation skills

Passion for supporting diverse needs and improving lives

Highly Desired:

NDIS Worker Screening Check (or Blue/Yellow Cards)

Cert III in Individual Support (or relevant qualification – enrolled students welcome)

Reliable vehicle with comprehensive car insurance

Strong communication and documentation skills

Passion for supporting diverse needs and improving lives

Experience in youth residential care or disability support settings

Training in TCI, MABO, or similar behaviour management frameworks

Proven ability to remain calm and resilient in high-pressure situations

Confidence in trauma-informed care and professional boundary management

Rostering & Support

Recurring weekly rosters designed to provide consistency and prevent burnout (max 2–3 shifts per week with one client)

Shifts: typically 3–5 hours, occasional extended shifts

Weekly total: approx. 10–20 hours

Management support including:

Buddy shifts with detailed participant packs

Ongoing supervision and confidential support

Monthly staff meetings & training opportunities

Active monitoring for burnout and roster adjustments

About The Energy:

The Energy is a values-led, community-based support provider operating from Noosa to Caboolture. We deliver personalised care to NDIS and Child Safety clients with a wide range of support needs.

We pride ourselves on:

Matching staff and clients for compatibility

Ethical and sustainable support delivery

Recognising and valuing our workers

Providing professional growth opportunities

Apply Now

If you are local to Maroochydore, or the surrounding Sunshine Coast area, experienced, reliable, and passionate about making a difference, apply today and help us deliver meaningful, person-centred support to participants in your community.