🖤 Refuge Case Manager - High-Security Refuge 🖤

Location: Inner Northern Suburbs, Melbourne
Salary: SCHADS Level 4-5 (depending on experience) $88,101 - $105,000 + super + salary packaging
Hours: Ideally full-time | Permanent, ongoing

About the Role

We are recruiting for a Refuge Case Manager to join a high-security refuge supporting women and families experiencing family violence. This role is ideal for Aboriginal and/or Torres Strait Islander women who want to make a real difference in community, providing culturally safe, trauma-informed care.

As a Refuge Case Manager, you will:

Provide case management and support to women and families impacted by family violence

Ensure refuge properties are safe, healing, and maintained in line with compliance standards

Work collaboratively with other practitioners to deliver programs and improve services

Respond to client needs and risk using a trauma-informed, MARAM-aligned framework

Coordinate with rostered and after-hours practitioners to ensure continuity of care

This is a chance to lead with culture, support healing, and make a meaningful impact in the lives of women and families.

Key Requirements

🖤 Aboriginal and/or Torres Strait Islander women are strongly encouraged to apply

🎓 Must meet REQ 209 mandatory qualification standards

MARAM training (essential)

Previous family violence experience (ideally with an Aboriginal organisation)

Ideally available full-time

Strong case management skills and ability to work in a high-security setting

Benefits

SCHADS Level 4-5 (depending on experience) $88,101 - $105,000 + super + salary packaging

Permanent, ongoing position

Work within a culturally safe and supportive environment

Professional development opportunities

Play a key role in community healing and safety

Why work with Tradewind?
Tradewind Australia is Melbourne's fastest-growing agency recruiting for the Social Services sector. We pride ourselves on the strong and long-standing relationships we have formed with our clients and candidates.

How to apply:

To apply, follow the link provided or apply on our website

For any queries regarding the position or application process, contact the Family Services Team on 03 9081 0562.

TRADEWIND AUSTRALIA IS PROUD TO BE AN EQUAL OPPORTUNITIES EMPLOYER.

We welcome applications from people who reflect the diversity of the organisations we partner with, and the people they support. We encourage people of Aboriginal and Torres Strait Islander background and people with disability and lived experience to apply.

*The Employer considers gender a genuine occupational qualification for this position under Section 27 (2), (c), (e) and (g) of the Equal Opportunity Act 1984 and so we ask that only female applicants apply

*Tradewind considers that being of Aboriginal or Torres Strait Islander descent is a genuine occupational requirement as outlined in section 25 of the Anti-Discrimination Act (1991) and permitted as a 'special measure' under section 8 of the Racial Discrimination Act 1975 (Cth) and by articles 1(4) and 2(2) of the International Convention on the Elimination of All Forms of Racial Discrimination.