Are you passionate about helping people transition safely from hospital to home? Do you thrive in a role where coordination, communication, and compassion come together to make a meaningful difference?

About the Role
We’re currently seeking a Discharge Case Coordinator for a full-time, 12-month max-term maternity leave cover role. In this position, you’ll play a key role in supporting individuals with complex needs as they transition from acute care back into the community.

Working as part of a multidisciplinary team, you’ll help ensure hospital discharges are safe, timely, and person- centered. You’ll collaborate closely with hospital staff, participants, families, and service providers to develop tailored discharge plans and coordinate the essential supports needed for a successful return to community living.
This is a remote role, with regular travel required to visit clients located in Robina and Southport, as well as the opportunity to work from the Eight Mile Plains office at least once a fortnight—with flexibility depending on your individual circumstances.

What You’ll Do
• Coordinate safe and person-centred discharges for individuals with complex needs
• Develop and implement tailored discharge plans in collaboration with hospital teams and families
• Act as the key point of contact between hospitals, participants, NDIS providers, and internal teams
• Identify barriers to discharge and proactively engage stakeholders to resolve them
• Ensure smooth handovers to Support Coordinators and community-based services
• Educate and empower participants and families about next steps and available supports
• Follow up post-discharge to ensure continuity of care and address any emerging issues

What You Bring
• Background in hospital discharge planning, case coordination, support coordination, or a similar role
• Knowledge of the NDIS, disability, and/or aged care systems
• Strong stakeholder engagement and communication skills
• High attention to detail and ability to manage multiple priorities
• Confidence working independently and remotely
• A calm, solutions-focused approach to complex situations

Essential Requirements
• Qualifications in community services, health, social work, nursing, or related field (or equivalent experience)
• Current Open Driver’s Licence
• NDIS Worker Screening Check and QLD Blue Card
• Full Australian working rights

Why Join Allinto?
• Work remotely, with flexibility and autonomy
• Supportive team culture with access to supervision and peer mentoring
• Clear career pathways and ongoing professional development
• Salary packaging options to increase your take-home pay
• Access to Employee Assistance Program (EAP)

About Allinto
Allinto is a national support coordination organisation and part of the Vertaview Group, alongside providers like Multicap, Arbourwell, Open Minds, and All About Living. We support over 1,500 clients across Queensland, Melbourne, and NSW, helping people navigate the NDIS and access services in disability, mental health, and aged care. Our team values collaboration, knowledge-sharing, and person-centred care to ensure individuals get the right support when they need it.

Ready to Apply?
Click "Apply Now" to submit your resume and join us in transforming hospital discharges into safe, empowering transitions. Want to know more? Visit www.allinto.org.au or contact us at [email protected]

Allinto acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.