About the Role

We are seeking a proactive and reliable RTO Administration Officer, you’ll play a vital role in supporting the daily operations of our Registered Training Organisation. You’ll be responsible for managing student records, assisting with enrolments, handling inquiries, and supporting compliance and reporting functions.

Key Responsibilities

Maintain student records and training documentation in line with ASQA requirements

Assist with enrolments, course scheduling, and issuing certificates

Liaise with trainers and assessors to ensure timely reporting and compliance

Support audits and continuous improvement processes

Provide exceptional customer service to students and stakeholders

General office administration and data entry

Ensure compliance with ASQA and RTO standards

Assist with AVETMISS data entry and compliance reporting

What We’re Looking For

Essential:

Certificate III or IV in Business Administration or equivalent experience

Strong administrative and data entry skills

Proficiency in Microsoft Office and student management systems

Excellent communication and organisational abilities

Commitment to confidentiality and accuracy

Desirable:

Experience in an RTO or education setting

Knowledge of AVETMISS and ASQA compliance

Background in student enrolments and client service

Why Join MPL Training Centre?

Supportive and professional team environment

Opportunity to contribute to quality education outcomes

Ongoing professional development and training