Ready to lead bold work for global brands?

If you’re an insight-led thinker, a client-obsessed strategist, and a passionate team leader who knows how to grow business and people, we want to talk.

Luma is a fast-growing, female-owned ad brand intelligence agency on a mission to become the best in the world at what we do. We’re known for our award-winning research, emotionally intelligent insights, and fearless thinking. And right now? We’re looking for a dynamic leader to help us take our client service and research excellence to the next level.

The Opportunity

You’ll lead a brilliant team of researchers to deliver projects that shape the world’s most iconic brands whilst managing $1.5M+ in quantitative and qualitative research.

You’ll also:

Own senior client relationships and steer strategic thinking

Drive innovation in how we deliver insights and consultancy

Mentor and grow high-performing researchers

Represent Luma at industry events and conferences

Collaborate across functions to grow the business, smartly

What we’re looking for

You’ve been in the game for 10+ years, and you’re just as passionate about brands now as when you started. You lead with confidence, think commercially, and you’re always pushing to do things better, for your team, your clients and the work.

You’ll thrive here if you

Bring proven leadership and client management experience

Have strong research creds (qual, quant or both)

Are a natural mentor who builds high-performing teams

Communicate with clarity, confidence and empathy

Know how to turn insight into commercial action

Think big and act bold

Have a genuine love for ads, brands and communication

Bonus points if you

Have experience across a mix of sectors (FMCG, finance, retail, tech etc.)

Have presented at industry events or conferences (or want to)

Love ads, brands and digging into what makes people tick

Why Luma?

We’re not your typical insights agency. We’re lean, creative, and completely values led. No time sheets. No red tape. Just brilliant people doing great work.

Here’s what makes us different:

Global clients. Big brands. Big reach.

Fast growth. Think startup energy with a 30-year legacy.

Innovation-led. We pioneer methods. We disrupt norms.

Values-first. We collaborate. We innovate. We aim to be great.

Flexibility. Hybrid working, freedom, and no micromanaging.

Your future. Career pathways to Client Services Director, Head of Insights or GM.

This is your moment.

If you're ready to lead with impact, stretch yourself, and work with a team that’s as passionate as you are, this is it. Apply now and let’s shape the future of ad + brand intelligence, together.