Casual Roster Clerk – Beacon Support

Brendale | Casual, up to 16 hrs/week | Flexible & Supportive Team

About us
At Beacon Support, we’re more than a disability support provider—we’re a people-first organisation that believes in making a real difference every day. Our team is passionate about delivering safe, high-quality care across South-East Queensland, and we know that having the right people behind the scenes is just as important as those on the front line.

Why join us?

Be part of a friendly, supportive office team who value collaboration.

Enjoy flexible hours that fit around your lifestyle (up to 16 hours/week).

Gain experience in a vital role that keeps our services running smoothly.

Work with systems like Flowlogic and contribute to problem-solving in real time.

Potential to join the After-Hours on-call team (with additional allowances).

The role
We’re looking for a motivated Roster Clerk who thrives in a busy environment where attention to detail and clear communication make all the difference. Your role will focus on:

Creating, updating, and maintaining staff rosters in Flowlogic.

Preparing accurate payroll data and handling shift allowances.

Filling last-minute shift gaps and communicating roster updates to staff and clients.

Providing excellent customer service and supporting both staff and management.

Ensuring confidentiality, professionalism, and accuracy

About you
If you’re organised, solutions-focused, and enjoy supporting a team, you’ll fit right in. You’ll bring:

Prior experience in rostering, workforce coordination, or scheduling (ideally in disability, aged care, or healthcare).

Strong numerical and analytical skills, with great attention to detail.

Excellent time management—you can stay calm and effective under pressure.

A professional and friendly phone manner, with clear verbal and written communication skills.

Industry knowledge in NDIS, community services, or aged care (an advantage, but not essential).

Pay and Conditions

Casual employment under the SCHADS Award (Social, Community, Home Care and Disability Services Industry Award).

12% Superannuation

On-call weekend roster opportunities with the applicable allowances/penalties.

Inclusion & workplace culture
We welcome applicants from diverse backgrounds and are proud to be an equal opportunity employer. If you require adjustments during recruitment or at work, just let us know—we’ll support you to succeed.

How to apply
If you’re ready to step into a rewarding role where your organisational skills make a difference, we’d love to hear from you!

Apply now by sending your resume and a short cover letter (tell us about your rostering experience) to [email protected].

Want to chat first? Call Rachel or Michelle on (07) 3205 2150 for a confidential conversation.