About the Business

Advent Security Services operate on a national scale and offer our employees job security, opportunities for career progression and continual training and development. With a large client base, including retail, logistics and corporate sites, we can provide you with stability and variety in your role.

About the Role

We are currently seeking the services of reliable and experienced full-time Safety & Security Officers to join our team in Victoria for positions in the Melbourne CBD.

All positions are paid at 6% ABOVE the Security Services Industry Award - Level 4 rates which includes night, weekend, and overtime loadings.

About the Role

The primary functions of this role will include, but are not limited to:

Providing high quality customer service and support

General Control Room duties including administration tasks across multiple systems (CCTV, Gallagher, Simplex, Cyber Key)

Programming of cards and keys

Extensive foot patrols across multiple buildings

Safety checking of buildings and surrounds

Building and maintaining tenant and client relationships

Interact with various stakeholders including client representatives, building and facilities management, contractors, emergency services, employees and the general public

First Aid for minor to serious incidents (First Aid refresher training provided every six months on site which includes resuscitation, automatic defibrillation and Oxygen Therapy training)

Chief Warden and emergency management duties (Annual Chief Warden training provided on site)

Skills and Experience

To be successful, you will have excellent verbal and written English skills with the ability to work flexible hours (24/7 rotating shifts - days, nights, afternoons & weekends). You will also have excellent computer skills and have a passion for customer service delivery which will exceed client expectations and set the bar high.

You will also possess:

· Current Victorian Security Licence

· Current First Aid Certificate with the ability and confidence to respond to First Aid incidents

· Minimum 1 year of control room experience would be preferred

· Demonstrated experience with a sound understanding of varied Security systems including CCTV, Access Control and Fire Indication Panels (FIPs)

· The ability and confidence to act as the Chief Warden of the Building Emergency Control Organisation

· Team orientated nature and excellent communication skills

· Excellent presentation and grooming

· Drive and motivation to improve services and processes as required

· High-level customer service focus with a "can-do" attitude

· Professional with excellent interpersonal skills and respectful attitude towards team members, customers, and clients

If you are interested in becoming a part of the Advent Security Services team and meet the above criteria, please apply by submitting your resume and a cover letter addressing the key recruitment criteria.

PLEASE NOTE - Please do not contact us directly - only shortlisted candidates will be contacted