NM Insurance Pty Ltd is a market-leading distributor of insurance products and services across Australia and New Zealand, specialising in pleasure craft, motorcycle, caravan, and commercial marine insurance lines. Our products are distributed via licensed insurance brokers, franchised dealers, and directly to consumers.

We are seeking a professional and energetic QA and Compliance Officer to join our Legal & Compliance Team. This role is ideal for someone passionate about quality assurance, compliance and continuous improvement in customer outcomes.

About the Role:

· Scheduling and executing QA and compliance monitoring activities.

· Maintaining monthly activity trackers and preparing quarterly reports.

· Reporting quality, risk or compliance issues in line with protocols.

· Providing feedback, training and coaching based on audit results.

· Collaborating with stakeholders to resolve issues and implement improvements.

· Analysing audit data to identify trends and recommend business improvements.

· Supporting the Legal & Compliance Team in promoting a positive risk and compliance culture.

A Bit About You:

· Graduate-level qualification.

· Demonstrated experience in QA/compliance assurance and reporting.

· A minimum of 1+ years of experience in quality assurance and compliance roles is required.

· Strong knowledge of general insurance practices and regulatory requirements.

· Excellent communication skills and ability to build relationships across teams.

· A process-oriented mindset with attention to detail and quality.

· Proficiency in Microsoft Office (Excel, Word, PowerPoint).

· Experience with QA tracking tools and audit reporting dashboards.

· Australian citizenship is required for this position.

Why Join NM Insurance?

· Hybrid Working – balance office and remote work.

· Enhanced Superannuation – voluntary contributions on top of company contributions.

· Group Life Insurance – including TPD & Salary Continuance.

· Travel Insurance – for peace of mind.

· Employee Discounts – on motor vehicles, car hire, health & fitness.

We value our people and live by our core behaviours:

· Customer First

· Doing What is Right

· Results Driven

· One Team

· Learn and Grow