• Permanent | Full Time
• Salary: $94K + 12% Super + NFP Salary Packaging benefit
• Office location - flexible between Sale, Morwell or Bairnsdale.
• Frequent travel throughout Gippsland is expected.
• Access to Pooled vehicle is included.

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity
Are you passionate about supporting parents to overcome barriers and achieve meaningful employment or education outcomes? Join our team as a Team Leader in the Parents Pathways Program, where you'll play a pivotal role in mentoring staff, engaging with the community, and enhancing program delivery through local insights and leadership.

As a senior mentor and support to the Program Manager, you'll help guide a dedicated team of Pathways Coaches, ensuring tailored assistance is provided to parents navigating complex life situations. Your leadership will help shape a responsive, community-focused program that makes a real difference.

Your key responsibilities will be to:

• Support the Program Manager in leading and mentoring the Pathways team.
• Provide local knowledge and context to enhance program effectiveness.
• Collaborate with Pathway Coaches to implement individual support plans for parents.
• Actively engage with the community to ensure the program meets local needs.
• Offer guidance and support to both parents and team members, drawing on your experience in complex case management.
• Maintain accurate records and ensure compliance with administrative requirements

Requirements for Success

• Diploma in Community Services, Employment Services, Career Counselling, Health, or a related field.
• Experience in Family Services, Workforce Australia Services, or case management.
• Proven ability to supervise and coach team members to achieve effective outcomes.
• Strong background in working with vulnerable individuals, with a focus on relationship-building and tailored support.
• Strong administrative skills, including record-keeping and compliance management
• Willingness to travel across the Gippsland region and adjust to various program needs

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.