Your New Company/Role:

As one of the established and multinational organizations, my client is looking for an experienced Credit Controller to join their team. This is a permanent full-time role. The role is based in Mascot with one day work from home. Candidates on graduate visa are open to apply as long as it is not expiring in 6 months.

The Credit Controller is responsible for managing customer credit accounts, ensuring timely collection of outstanding invoices, and minimizing bad debts. The role requires strong professional communication and negotiation skills to maintain positive customer relationships while ensuring compliance with company credit policies.

About the Opportunity / Responsibilities:

Reporting directly to a supportive and nurturing Credit Manager, you will be responsible for:

• Provide service excellence and professional communication in all interactions
• Collections in line with relevant legislation and guidelines
• Reduce % of overdue debt
• Collection of money by way of telephone and reminder / overdue notices
• Processing of customer credit card payments
• Work closely with internal teams (customer service, branch) to resolve disputes
• Monitor and review customer accounts to identify potential credit risks Ensure customers adhere to agreed payment terms and credit limits (if/once introduced)
• Responsible for an accounts receivable ledger and accurate financial records
• To answer accounts queries and to provide accurate information to customers in relation to their accounts financial status
• Perform regular account reconciliations to ensure accurate financial records.
• Sending of correspondence to customers where required in the collection process of outstanding invoices
• Negotiate and establish payment plans for customers with outstanding debts.
• Submissions for Debt Collection Agency referrals at 90 days or as required
• Maintain accurate records of all collection activities and customer interactions.
• Production of stop service list and associated data entry.
• Fortnightly debtors' reviews focused on disputes with each branch
• Prepare and participate in branch mid-month disputes discussion and stop trade review
• Provide regular updates to management on credit risk, outstanding debts, and collection performance.
• Ensure compliance with company credit policies, financial regulations, and industry standards
• Maintain strong internal controls and audit-ready documentation.

Ideal Profile

To contribute their valuable knowledge and experience within the Accounting function:

• Completion of Diploma/Bachelor of Business/Accounting/Finance or equivalent work experience
• Minimum 1-2 years of experience within the accounting space - credit officer/credit controller space
• Excellent communication skills with the ability to liaise with a wide variety of stakeholders
• Intermediate Excel skills and exposure to ERP systems
• Ability to work independently and within a team setting

Benefits

• Permanent full-time opportunity
• Open to candidates who are immediately available or have notice periods
• Up to $74,250 + Super (There will be a bonus of 5% being paid out every March and upon completing probationary period - hence the next payout for this candidate would be March 2027)
• To be based in the office (1 day work from home once probation is done)
• Onsite parking provided - paid parking which is not covered by the company
• Mascot Location - close to public transportation - 5 minutes walk from Mascot station
• Great team culture and work life balance

If you have the required skills and experience needed for this position, kindly please click the 'Apply' button below. Alternatively, send an email to [email protected] to discuss further about the position/career direction!

*Only shortlisted candidates will be contacted due to the high volume of applications*

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.