“the gym” is looking for a superstar Clinic Coordinator to manage the day to day runnings of a busy clinic and team. We have big, hairy, audacious goals and we are looking for the right person to lead our team towards a big, bold and bright future.

We are a very busy clinic - as the Clinic Coordinator at “the gym”, you are responsible for:

Leading by example in everything you do – client experience, team coaching, time management and organisation.

Undertaking training needs analyses for team members in partnership with the management team and developing a monthly training plan.

Preparing and delivering training to the team.

Providing in-depth knowledge of all “the gym” products and services, allowing the team to be able to cross sell other treatments and create customised treatment journeys for clients.

Collaborating with the management team to set goals for clinic performance and track therapist performance via weekly reporting and one on ones.

Ensuring Beauty PTs are competent and engaged to deliver service excellence and meet KPI expectations.

Providing balanced and timely feedback to all team members.

Minimising and managing staff downtime effectively to ensure time is optimised efficiently.

Leading and managing training compliance within the clinic, ensuring all training records are accurate and up to date.

Managing SOH for all retail and professional stock and supplies.

Coordinating with Reception team regarding external training requests for Adelaide Beauty Academy student enquiries.

Your Skills & Experience

Previous Spa or Salon management experience.

A Certificate IV or Diploma in Beauty Therapy with previous industry experience and/or a Diploma in Salon Management is highly advantageous, but not essential.

Ability to motivate and lead teams to best performance.

Proven ability to reach and maintain your own retail and service KPI’s and inspire your team with your high level of customer service.

You have some level of financial and business acumen and experience managing budgets.

Previous retail sales experience with a demonstrated ability to promote treatments and confidently prescribe products.

You have strong communication skills and excellent personal presentation.

You are highly organised and exhibit great time management skills.

You can accept feedback and have a growth mindset.

Whilst it is our preference to recruit and employ from the local labour market, we will consider applicants who are already in Australia and hold a visa with work rights.

Your benefits

Staff perks we offer you:

Discounts on treatments and products across all locations.

Product Sales incentives from our brand partners Ultraceuticals, Kerastase, SkinRX.

Monthly Team Rewards including treatment and product giveaways based on performance.

Opportunities for career progression and relocation across locations.

If you thrive in a busy environment, lead with heart and are passionate about educating your team and clients, then join “the gym” today to nurture & grow your career.