YOUTH AND FAMILY SUPPORT WORKER

Residential, shift work position

Full-time positions based in the Illawarra and Shoalhaven.

APPLICATION: Must include a cover letter, resume and address all of the essentials and desirables. Only applications in required format, addressing all criteria will be considered.

Phone 02-4295 8737 or email [email protected] for assistance if required.

Applications open 10/09/25 and close at 4pm 29/09/25. Applications reviewed on a rolling basis. Addressed to:- Selection Panel, PO Box 23, Wollongong 2500 or the above email address, or online.

Essential

Demonstrated commitment to high ethical practices and positive approach to work (eg commitment hardworking, flexible, ability to work under pressure and meet timelines, initiative, energy, enthusiasm) including willingness and ability to work in accordance with the organisation’s philosophy and work culture and willingness to participate in general organisational activities.

Ability to relate and communicate well with young people and their family members and a genuine regard for young people and their families.

Possess an understanding of issues for vulnerable/disadvantaged groups and relevant and proven experience in working with young people and family members in a practical way.

Ability to work shift work including weekends and public holidays.

High level interpersonal and casework skills including rapport building, boundary setting, conflict resolution, assessment, referral, interviewing, advocacy.

Proven and competent written and administration skills.

Ability to liaise with, and knowledge of community resources and other services and government departments.

Ability to work in a team and independently.

Ability to provide a COVID-19 vaccination certificate

Willingness and ability to work flexible hours and on call as necessary

Access to registered, comprehensively insured vehicle while on duty, current driver's licence and telephone

Desirable

For some positions and Specialist roles Degree or Diploma in Social Work, Psychology, Welfare/Community Services, Behavioural Science or other relevant discipline

Relevant and proven experience in working in various Models of service delivery - youth accommodation, housing, child protection, mental health or other relevant health areas, multicultural services, education, training, pre-employment or employment including knowledge of and skills in various methods of service delivery such as case management, casework, brokerage, drop-in/casual contact, outreach, counselling etc.

Relevant experience working with community based agencies.

Statistical computation and analytical skills or the ability to learn such.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check.

CONDITIONS: Dependent on position, experience and qualifications, full-time staff range $88,335– $95,048 plus on-costs and penalties, generous salary packaging with income taxation savings through FBT exempt arrangements. Career opportunities.