Customer Service & Sales Support

· Salary: $65k–$70k + super

· Based in Rydalmere corporate office NSW - parking onsite

· Customer service background – order processing & B2B support

About the Role
We are seeking an organised and customer-focused professional to join our Rydalmere team in a Sales Support / Customer Service role. This is an office-based position where you’ll play a key part in supporting customers (B2B), technicians, and the sales team.

Key Responsibilities

· Process customer orders and prepare accurate quotes

· Maintain and update systems with product and customer information

· Track and follow up on orders through to completion

· Coordinate orders to site for installation

· Provide phone support to customers and technicians

· Assist sales with administrative support and order management

About You
We’re looking for someone who enjoys problem-solving, working with people, and ensuring smooth processes from start to finish. Experience in sales support, service coordination, or project coordination will be highly regarded.

You will bring:

· Strong communication skills – written and verbal

· Excellent organisation and attention to detail

· A proactive, approachable, and professional manner

· Confidence with Microsoft Office and data entry

· Ability to manage multiple priorities and work independently

· An interest in technical or mechanical products or engineering background(advantageous)

· Exposure to manufacturing or industrial environments (advantageous)

How to Apply
If you thrive on helping customers and want to build a career in a growing business, we’d love to hear from you.

Please send your application to Dimpy Mehta
Phone: 0416 586 662
Email: [email protected]