Ready to be the backbone of a thriving consultancy? Step into a role where your organisational skills make all the difference

We are seeking an experienced and motivated Office Manager to oversee the daily operations of a busy Gold Coast office. This pivotal role ensures smooth administrative processes, supports a collaborative workplace, and provides leadership to the office team. If you’re highly organised, proactive, and thrive in managing people and processes, this is an excellent opportunity to join a respected national consultancy that services the insurance industry and beyond.

Salary & Benefits:

• Salary: $90,000 – $110,000 per annum + superannuation (negotiable based on experience)
• Full-time role (38 hours, 5 days in office)
• Join a supportive, professional team environment with three experienced office staff
• Opportunities for growth, process improvement, and involvement in AI implementation projects
• Be part of a national consultancy with 48 consultants across Australia and a strong reputation in the industry

Key Responsibilities:

• Oversee daily office operations, front-of-house, and team support
• Manage administration, correspondence, records, and accounts processing
• Track consultant KPIs and insurer performance, ensuring compliance requirements are met
• Coordinate travel, scheduling, meetings, and communications with clients/insurers
• Assist with process improvements and support change management as AI technology is introduced
• Free up the Director’s capacity by managing workflow and operational priorities

Requirements:

• Proven experience as an Office Manager or senior administrator in a professional setting
• Insurance background essential – ideally in claims, assessing, or broking with insurer liaison
• Strong leadership and organisational skills with experience managing a team
• Proficiency in Microsoft Office Suite and confidence with office/business systems
• Excellent communication, problem-solving, and attention to detail
• Ability to manage change and support staff through process and technology enhancements

If you think this could be the role for you then please apply now! Or, if you have any questions, please contact Aaron White on 0481 112 033.

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!

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