
Desktop Project Supervisor | Insurance Repairs
Critical Personnel
Posted 22 days ago
About the Role
Looking to transfer your admin, trades, or insurance knowledge into a fast-paced, career-building role? This is an exciting opportunity to work with one of Australia’s leading insurance repair builders from our Gold Coast office.
We’re seeking motivated individuals to join our Desktop Project Supervision team. This is an office-based position where you’ll coordinate insurance repairs, schedule trades, and supervise projects remotely. It’s an ideal pathway into building supervision, with full support and training provided.
Key Responsibilities
Liaise with customers, insurers, and trades via phone and video
Schedule and coordinate repairs, from make-safes to completion
Review reports, photos, and trade documentation for clarity and accuracy
Supervise repair outcomes remotely and ensure quality standards are met
Support handover to estimators and submissions teams for client processing
What You’ll Need
Background in admin, insurance, trades, carpentry, or restoration - Prefer direct insurance experience as you'll want to hit the ground running
Excellent communication and organisational skills
Ability to thrive in a busy, fast-paced environment
A proactive mindset with strong attention to detail
Basic IT knowledge and willingness to learn new systems (full training provided)
What’s On Offer
Salary package based on experience
Training and career progression if construction is your passion
Supportive, collaborative office team with national resources
How to Apply:
If you’re ready to develop your skills in supervision and coordination, apply now with your resume and (optional) short cover letter. We’re interviewing immediately.
About Critical Personnel
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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