Resident Liaison Officer
Permanent Full Time
$69,000 – 81,000 + 12% Super
New Industrial Agreement = pay rises locked in for 2026

Help Us Connect and Empower Our Community

Are you passionate about making a real difference in your local community?

Do you have a knack for communication, problem-solving and promoting sustainable waste management practices?

Join the City of Armadale as a Resident Liaison Officer and be the friendly face and voice that supports residents in creating a cleaner, greener environment.

What the Role Looks Like
• Engage with residents to promote waste reduction, recycling, and compliance with waste collection services.
• Investigate illegal dumping and littering, gather evidence, and support enforcement actions.
• Conduct bin audits, identify non-compliance, and help educate the community on proper waste management.
• Work closely with Waste Collection teams, City Rangers, and contractors to coordinate services and resolve issues.
• Support community events and educational programs to raise awareness about sustainability.
• Handle customer queries professionally, providing timely and respectful service.
• Assist with data collection, reporting, and administrative tasks related to waste services.

You’re Someone Who...
• Has excellent communication and customer service skills.
• Is confident in dealing with the public, handling sensitive issues with tact and respect.
• Understands or is willing to learn about waste services, environmental regulations, and compliance.
• Is organised, self-motivated, and can work independently or as part of a team.
• Holds a current C Class Driver’s Licence and First Aid Certificate (or willing to obtain).
• Has basic computer skills and is comfortable using technology for data and reporting.
• Values community wellbeing and sustainability.
• Has experience or interest in local government, compliance, or community engagement (desirable).

Why This, Why Now?
Because this role is your chance to be at the heart of community sustainability and environmental stewardship. You’ll play a vital part in shaping a cleaner and more engaged City of Armadale. Work with a passionate team, enjoy a supportive workplace culture, and take pride in your contribution to a healthier environment.

Let’s Have a Conversation

Click Apply Now to upload your resume. A cover letter is welcome but not essential.
For a confidential chat, contact us on 9394 5408 or email [email protected].

Join Us in Making a Difference
The City of Armadale is committed to creating a diverse workforce. We encourage applicants from diverse backgrounds, including Indigenous people, people with disabilities, and those from different cultural backgrounds, to apply.
We are also dedicated to upholding the highest standards of child safety. In alignment with the National Principles for Child Safe Organisations, we ensure our recruitment practices include thorough background checks, training, and ongoing education for all employees and volunteers who interact with children. Our goal is to foster a safe, inclusive, and supportive environment for all children and young people in our community.