Are you passionate about supporting people to live independently and stay connected to their community? We're looking for a compassionate Community Aged Services Support Officer to join our team on a casual basis to cover staff leave.

About the Role

As a Community Aged Services Support Officer, you will provide person-centred support that may be provided in the home, within our Social Support Group Program, or while a person is accessing other community services.

You'll support older adults to maintain living independently in their homes for as long as possible by providing quality client care and engagement and assistance with daily living activities. You'll also support older adults to socially connect with others in the community.

What you'll gain:

As a casual opportunity, there is flexibility in the shifts and this is a great opportunity to work in community aged care and be part of an inclusive and supportive Aged Services Team, with opportunities for career development in aged care and the local government sector.

Key Responsibilities

As a Community Support Officer, you will accompany clients to appointments, shopping trips, and social activities, supporting their engagement and participation in the community. In addition, you will provide personal care such as showering and toileting, assist with domestic tasks, and offer respite care as needed. Under the guidance of the Program Leader you'll help facilitate group activities, and on a relief basis, deliver meals while providing friendly social interaction during deliveries. You'll also participate in ongoing training, attend team meetings and case consultations, and are expected to monitor and report any changes in consumer health or safety concerns.

What We're Looking For

• Certificate III Individual Support (formerly known as Cert III HACC) or equivalent.
• A genuine interest in supporting older people and people with disabilities.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Flexibility to work across various service areas and locations.

Pre-employment requirements

• Driver's Licence (comfortable with driving a 10-seater minibus on occasion if required)
• Level 2 First Aid (Apply First Aid).
• Functional Capacity Assessment.
• Working with Children's check.
• Nationally Coordinated Criminal History Check (NCCHC).

We offer:

• A role that makes a meaningful difference in people's lives.
• $42.53 per hour (including casual loading), excluding super.
• Being part of a supportive and inclusive team.
• Flexible casual hours to suit your lifestyle.
• Ongoing training and development opportunities.
• Award-winning learning and development opportunities

How to apply

To apply, please submit a resume and a one-to-two-page cover letter outlining your interest in the position aligned to the key selection criteria in the position description.

For further details about the positions, please see the position description. If you have any questions, please call Catherine Natoli on (03) 9457 9833 for a confidential conversation.

Applications close: 19 September 2025 at 11:45pm

Why choose Banyule? Join a dedicated team committed to making a positive impact on our community. You'll have the opportunity to drive service excellence, engage with diverse stakeholders, and contribute to the betterment of our community. We offer a supportive, collaborative, and innovative work environment where your skills and expertise will be valued and rewarded.

Banyule City Council is an Equal Opportunity Employer; we value diversity and inclusion, and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email [email protected]

Our Values: Our employees align their careers with Banyule because they share our values of respect, integrity, responsibility, initiative, and inclusion. They thrive in our strong learning and development culture, and the positive way we work in partnership with the community. You will share our values and have a passion for helping a community of over 130,000 residents to live happier, healthier and more connected lives, all while growing your skills and advancing your career. We look forward to you starting the next chapter of your career at Banyule Council.

Diversity Statement: Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone: principles that empower, foster harmony, and increase the well-being of an inclusive community.

To discover more about Banyule's commitment to advancing gender equality in the workplace, please find Banyule's Workplace Gender Equality Action Plan 2021-2025.

Acknowledgment of the Traditional Custodians: Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as Traditional Custodians of the land and we pay respect to all Aboriginal and Torres Strait Islander Elders, past, present and emerging, who have resided in the area and have been an integral part of the region's history.

Banyule City Council endorses the Uluru Statement from the Heart in full and accepts the invitation to walk with First Nations peoples, to a better future for us all.

Child Safe Standards Statement of Commitment: Banyule City Council is a child-safe organisation committed to the safety and well-being of children.

Council has a zero tolerance for child abuse. All allegations and safety concerns will be treated seriously and acted upon. As a child-safe organisation we are committed to providing a child-safe environment where children feel safe, are empowered, valued and protected. Council will actively listen to children, ensuring their voices are heard and considered in decisions that affect their lives.