The Role

At Toll, we move the businesses that move the world.
We currently have an exciting opportunity for a Transitions Consultant to join the Canberra team in a casual short-term role, Monday to Friday, from September to December 2025.

Supporting Australian Defence Force (ADF) Members & their families during their relocation across Australia, this role includes arranging and completing on-site visits to clients' residences to determine the scope and complexity of their move/transfer through inventory analysis, customer service visits, loss and damage assessments, store-house and supplier visits/inspections. A company vehicle is provided for this position.

This role is suited to someone with experience in the removals or relocations industry, however training and support is provided.

Key Responsibilities

• Deliver a high-quality end to end relocation experience to your relocating ADF members and their families
• Determine the scope and complexity of moves/transfers through inventory analysis
• Develop strong relationships with providers to ensure the successful delivery of contract requirements
• Manage electronic records
• Undertake loss and damage assessments
• Liaise with Case Managers

Skills & Experience

• Open C Class licence (minimum) and knowledge of Canberra and surrounding regions
• Strong stakeholder engagement skills, with the ability to maintain positive relationships
• Possess initiative, a strong desire to achieve results and a professional work ethic
• Demonstrated ability to maintain a high level of accuracy and attention to detail
• Spatial estimation skills combined with a good understanding of industry loading, packing and handling practises
• Capacity to learn new technology and processes quickly
• Excellent time management, planning and organisation skills
• Experience in a fast-paced and high-energy environment

About Toll People

Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development.

If you're interested in this role, please click on 'Apply'.

Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals.

All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities.