
Business Field Support Representative – American Express (Multiple positions)
CPM
Posted 2 days ago
About the position:
You will be the face of American Express visiting existing small-medium sized merchants within your allocated territory. With your excellent customer service skills, you will promote the American Express services and benefits to existing and newly acquired merchants. Communicate well with the merchants of American Express and create a lasting impression!
This role will include:
Ensure that the American Express services, signage, merchandise, and message is being maximised across all Merchants.
A designated cluster of merchants to allow you to focus your attention.
Offering new services and products whilst also providing an understanding of the current offers and services.
Collecting merchant feedback and insights to provide American Express an understanding of how best to support the needs and requirements of small merchants within Australia.
We have 3 available territories:
Western suburbs (Caroline Springs, Bacchus Marsh, Melton)
Melb Inner North (Preston, Northcote, Fitzroy, Collingwood)
Melb CBD (St Kilda, Docklands, CBD)
What we have to offer you:
Casual flexible role working between Monday - Friday (no weekend work) up to 10 hours per week with opportunities to increase during busy periods.
An attractive remuneration; $34.10 per hour + super!
The opportunity to work with one of the biggest worldwide brands
A great support team who encourages your success
Full paid training and induction provided.
A collaborative, innovative and engaging culture
Mates’ rates with corporate partners e.g. health insurance, retailers and more.
Ongoing training and development programs (internal & external).
Opportunities to move into other areas within the business both in Australia and globally.
Working for one of Australia’s leading sales & marketing agencies.
24/7 access to our Employee Assistance Program.
About you:
Must have a car and license (this is essential) as you will no longer have to sit in an office!
Self-motivated with a positive attitude.
Effective planners with the ability to manage time efficiently with minimal supervision
Can empathise and provide solutions to any challenges encountered.
Exceptional customer service skills.
Ability to build and develop effective and lasting relationships with all levels of staff
About us:
Retail Safari as part of CPM Australia is a dynamic and innovative customer acquisition agency representing many industry leaders and blue-chip clientele. We offer our clients effective customer contact solutions tailored to maximise their brand awareness through a diverse range of channels including merchandising, retail support, direct sales, and local brand activation.
If this sounds like you, then APPLY ONLINE NOW!
Please note, only shortlisted candidates will be contacted.
About CPM
CPM Australia, as part of CPM International Group, operates under a group structure with brands including CPM and Retail Safari delivering a unique end to end offer. Covering both B2B and B2C, CPM provides field, contact centre, talent acquisition and training solutions. Retail Safari provides a complementary suite of retail marketing services that connect the consumer with a brand in environments where the ability to influence is at its strongest. CPM Australia's reputation is defined by the company we keep. Clients include leading blue-chip Australian and International brands in sectors as diverse finance, telco, consumer electronics, automotive, utilities, FMCG, insurance & cloud-storage.
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