At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.

Ready to elevate your career? We are currently looking for an experienced Full Time Food and Beverage Supervisor to join our flagship Sailmaker restaurant.

Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces.

Benefits for working with Hyatt Include:

After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)

Discounted accommodation for associates as well as friend and family

Rewards and recognition programs

Learning and development opportunities

Fully laundered uniform

Discounted city parking

The opportunity to join an international group with endless career opportunities

The Role:.

The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour. The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney, as well as la carte dinner menu spotlighting modern and native Australian ingredients.

As the Food and Beverage Supervisor, you will play a critical role in our operations by providing support and assistance to the Restaurant and Bar Manager. In this fast-paced and vibrant environment you will be responsible for the delivery of exceptional experiences for our guests. You will lead our team of Hosts and Floor Staff by being actively present throughout busy service periods to ensure all departmental standards and procedures are met.

Responsibilities Include:

Overseeing the smooth and efficient operation of shifts

Providing regular training and coaching to new and existing team members

Overseeing the management of booking system and reservations

Achieving high standard of service, elevating guest satisfaction and using metrics to measure success

Competently handling customer queries and complaints with professionalism and empathy

Adopting processes and developing strategies to maximise profitability

Our Ideal Candidate will possess:

Previous experience with leading and coaching a team in similar role and/or environment

Ability to provide professional and exceptional customer service

Can thrive under pressure and work in a fast-paced environment

High competency in organization, multi-tasking and delegation

Excellent presentation and grooming

Strong communication skills – both verbal and written

Current RSA

Full working rights in Australia, with availability to work on a flexible and rotating roster 7-day roster.

We bring care to the table. Join Hyatt.