Project Officer - Operations Regional North, Interventions Planning and Engagement

• Grade: Clerk Grade 7/8
• Salary range: $113,574 - $125,720+ superannuation and leave loading
• Duration: Ongoing
• Location: Flexible - Based at a SafeWork office location - Metro or Regional
• Applications Close: Thursday 18 September 2025 (9:59AM)

Are you a strategic thinker who thrives on delivering impactful projects, solving problems, and working collaboratively? Join a dynamic, forward-focused team that shapes and delivers proactive regulatory programs and engagement initiatives - driving SafeWork's strategic priorities across NSW.

About the role

As a Project Officer, you'll play a key role in the Regional Interventions Planning and Engagement team, supporting the design and delivery of initiatives aligned with strategic objectives.

This is a diverse, hands-on role where your creativity, initiative, planning and collaboration skills will be essential. You will work across teams and directorates, supporting cross-functional efforts to deliver regulatory and operational outcomes.

Your key responsibilities will include:

• Lead and support the development, coordination and communication on a range of business and project management activities
• Gather and analyse data and insights to inform evidence-based decision making and improve the effectiveness of programs
• Identify gaps and develop practical resources, tools, or guidance materials to support workers, businesses, and industry in understanding and meeting their safety obligations
• Coordinate with internal stakeholders to ensure project milestones are met on time and with quality outcomes
• Work flexibly across multiple projects, balancing competing demands while ensuring delivery of outcomes on time and to a high standard
• Ensure project outcomes are achieved on time, on budget, to quality standards and within agreed scope, in line with established project management methodology.

About you

You are:

• A natural collaborator who builds strong working relationships across teams and directorates.
• Proactive, creative and able to work independently to move projects forward.
• Excellent communication and stakeholder engagement skills, including the ability to effectively collaborate within a team and with external partners.
• Skilled in writing clear and professional communications, resources and operational materials.
• Excellent communication and stakeholder engagement skills, including the ability to effectively collaborate within a team and with external partners
• Strong time management skills and the ability to prioritise tasks.
• Capable of analysing information and identifying opportunities for improvement
• Flexible and adaptive, able to operate in an ever-changing, fast-paced environment.
• Experience working with or within a regulatory, compliance or government environment will be highly regarded.

How to apply

To apply, please submit:

• Your CV
• A brief cover letter (2 pages) addressing your interest in the role and how your experience aligns with the key responsibilities and attributes

For further information, contact: [email protected]

Click Here to access the Role Description.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday 18 September 2025 (9:59AM)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Tayla Gibbs via [email protected]

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