Job description

Are you tired of working in a stressful call center environment where you are required to handle a high volume of calls every hour? Come and work with us at Crazy Clark's Car Rental, where you can use your exceptional customer service skills to build lasting relationships with our customers, face-to-face in a friendly and supportive environment.

We are looking for an enthusiastic and outgoing individual to join our team as a Customer Service Representative. In this role, you will be responsible for greeting customers, managing reservations, and providing exceptional customer service to all clients.

Key Responsibilities:

Greet customers and assist with rental car reservations

Manage customer inquiries and provide accurate information

Ensure customer satisfaction by providing exceptional service

Handle customer complaints and escalate issues when necessary

Upsell additional products and services to customers

Maintain an organized and clean work environment

Perform administrative tasks as required

Requirements:

Previous customer service experience

Excellent communication and interpersonal skills

Ability to multitask and work in a fast-paced environment

Ability to work independently and as part of a team

Strong problem-solving skills

Familiar with Microsoft Office Suite and ability to learn new software programs

Ability to work flexible hours, including weekends and holidays

At Crazy Clark's Car Rental, we believe in taking care of our employees. We offer a competitive salary and opportunities for career advancement. We also provide a complimentary lunch to our employees to ensure they have the fuel they need to provide exceptional service to our customers.

If you are ready to leave the call center behind and take your customer service skills to the next level, we encourage you to apply for this exciting opportunity today.

Only shortlisted candidates will be contacted, and we’ll get back to you as fast as we can. If you’re keen and meet all the above criteria, drop in and say hello with your CV or call Serg on 0484548717

Job Type: Full-time

Pay: $55,000.00 – $65,000.00 per year

Schedule:

10 hour shift

Day shift

On call

Rotating roster

Weekend availability

Licence/Certification:

Manual Driver Licence (Preferred)

Work Authorisation:

Australia (Preferred)

Work Location: In person