Talent Acquisition Advisor

Office Locations: Haymarket, Parramatta, Newcastle or Gosford
Working Arrangements: Hybrid, with 2 days in-office per week
Employment Type: Multiple Full-Time temporary opportunities available
Hours: Flexible working arrangements, 35 hours per week
Salary: Clerk Grade 7/8 - $113,574 - $125,720 plus super and leave loading

Are you a customer-centric talent acquisition specialist ready to make your move into a large government organisation?

The Talent Team at the Department of Customer Service is seeking experienced Talent Acquisition Advisors to support our ongoing strategy to attract top talent and meet organisational goals.

You'll have the opportunity to grow your professional career in an agile, dynamic, and collaborative environment-where innovation, value-adding, and impact are part of everyday work across multiple divisions of the Department.

The Opportunity

We're looking for experienced Talent Acquisition Advisors to join our team in full-time temporary roles, ideally starting immediately, with end dates ranging from December 2025 to June 2026

As a Talent Acquisition Advisor, you'll work in an agile environment managing a variety of recruitment requests - from bespoke and project-based hiring to large-scale campaigns - within a broader portfolio team.

You'll partner closely with hiring managers to proactively recruit both passive and active talent, contributing to the Department's talent roadmap across multiple divisions.

This role involves delivering exceptional recruitment advice, outstanding candidate care, and strong client engagement to secure top talent across a wide range of roles and levels.

You're adaptable, hands-on, and strategic - ready to provide tailored advice and solutions that ensure a positive and successful recruitment experience.

In this role you will:

• Deliver end-to-end talent acquisition services aligned with best practice, legislation, and Public Service Commission guidelines
• Design creative job ads and sourcing strategies to attract top talent and meet tight project deadlines
• Coach managers on best practice recruitment and talent management approaches
• Build and maintain strong relationships, influencing hiring managers and decision-makers at all levels
• Interpret recruitment and industry reports to provide data-driven insights that enhance decision-making
• Manage medium to large-scale volume recruitment campaigns and talent pool programs

For more information on the role and its accountabilities please click here to view the role description.

About you

To succeed in this role, you'll bring a unique blend of experience and skills, including:

• Proven experience managing the end-to-end recruitment lifecycle, with a strong understanding of compliance and privacy requirements
• Experience coordinating recruitment projects in high-volume environments
• Strong attention to detail in both written and verbal communication, including crafting strategic campaigns and job ads
• Ability to work autonomously and collaboratively in a fast-paced team environment
• Exceptional communication and relationship-building skills, with the ability to engage stakeholders at all levels, including senior executives
• Confidence in managing difficult conversations while maintaining integrity in a changing environment
• A commitment to delivering outstanding candidate and client experiences throughout the recruitment journey
• Ability to undertake a range of administrative services in line with best practice, legislation, and Public Service Commission guidelines

What we need from you:

Apply with your up to date CV (3 pages max) and cover letter, outlining how your skills and experience are relevant to the temporary position and why you want to work with us!

For any enquiries, please reach out to Rodrigo Sandoval, Talent Acquisition Advisor at [email protected]

We look forward to your application!

Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation

For enquiries relating to recruitment please contact Sujatha Sankaran Kutty via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, September 15th, 2025 at 10:00 am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process