About Us:

At easykind, we are at the forefront of healthcare, specialising in medicinal cannabis to provide compassionate and innovative solutions for patient care. As a rapidly growing start-up founded by patients, for patients, we are thrilled to welcome new members to our exceptional team.

We’re a passionate, goal-driven team with the mission of providing a 5-star service whilst providing the most cost-effective solution to high quality plant based medicine in Australia. We don’t want to be the everyday medical clinic, instead bringing relatability and friendliness mixed with a level of professionalism to simplify the process for our patients.

Position Overview

We’re currently looking for passionate and dedicated Registered or Enrolled Nurses to join our Patient Onboarding team! This role involves behind-the-scenes admin support for our patients in their journey with medicinal cannabis, and is perfect for those who have a knack for empathy, excellent communication and admin/tech skills, and the ability to solve problems efficiently.

Please note: This is a full-time position located in Richmond. At this time, we are unable to support remote work or candidates on Working Holiday Visas.

Key Responsibilities:

• Conduct My Health Record checks to support prescribers in clinical decision-making
• Facilitate the discharge of patients who are no longer suitable for treatment, with clarity and empathy
• Perform admin tasks to maintain accurate patient records
• Assist patients with accessing prescriptions and placing their first orders
• Contribute ideas to improve our support processes
• Efficiency in screening and reviewing large amounts of data
• (Future) potential to support patient onboarding as the role evolves

What We’re Looking For:

• Proven experience in customer support or a similar role.
• Exceptional communication and problem-solving skills.
• Tech literacy and ability to be self sufficient.
• Ability to handle sensitive information confidentially.
• Patience and a positive, empathetic attitude towards patients.

What We Offer:

• A chance to be part of a growing industry with huge potential. 🚀
• An inclusive and supportive work culture (it’s a pretty elite crew). 🎉
• Competitive salary with pathways for promotions and new roles. 💰
• Opportunities for professional growth and development. 📈

At easykind, we believe diversity fuels innovation. We’re committed to creating an inclusive environment where everyone - regardless of background, identity, or experience - feels valued and empowered. We celebrate differences and strive to build a team that reflects the patients we serve. If you’re passionate about compassionate care and are ready to join a forward-thinking team, we can’t wait to meet you!

If you need to get in touch, please contract us via our Recruitment Line between 9am - 5pm (AEST): +61 489 930 311