We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, Warrnambool, West Melbourne and Wimmera Regions. Providing specialist sexual assault and family violence programs and services, including 24 hour crisis care support, case management, therapeutic counselling, early intervention and professional education and training, we continue to grow and develop our offerings.

About The Sexual Assault & Family Violence Centre

We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, South West and Wimmera Regions. We provide specialist sexual assault and family violence programs and services, including 24 hour crisis care support, case management, therapeutic counselling, early intervention and professional education and training, we continue to grow and develop our offerings.

About The Role

The Administration Officer provides excellent specialist customer service to all staff within The Orange Door ensuring the smooth, timely and efficient operations of administrative tasks, data entry and performance of various other tasks associated with the requirements of the service. The position supports all Orange Door Practitioners by inputting accurate information into the client record management systems in a timely manner. The role requires an experienced and highly motivated individual who can effectively engage, liaise, and negotiate competing demands and achieve deliverables within timelines while working in a multi-disciplinary team. The position reports to Screening Intake and Triage Team Leader at the Orange Door.

Why work for The Sexual Assault & Family Violence Centre?

The Sexual Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we provide a number of complementary benefits to our staff, some of our benefits include:

• Generous above award Enterprise Agreement entitlements
• Flexible and part time working arrangements
• Professional development opportunities
• Paid parental leave
• Salary packaging
• Health and Wellbeing initiatives
• Flu vaccinations
• Employee Assistance Program (EAP)
• Social initiatives
• Positive workplace culture

About You

With a minimum qualification of an advanced certificate, diploma, associate diploma, or related equivalent qualification. You will hold a minimum of 1 years’ experience in a similar role including reception and office administration or significant student placement experience.

If you share our vision for a community free from family violence and sexual assault and are motivated to make a difference, we would like to hear from you.

We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey. We offer a variety of career pathway options, leading salary packaging benefits and flexible working arrangements that help you manage your work and your life.

The successful candidate will be required to maintain a current Working With Children’s check and National Police Check at their own expense.

Key Selection Criteria

Essential Qualifications and Experience

Your application must address the following:

• AA
• BB

Essential Skills and Knowledge

Commitment to the vision, philosophy, and objectives of SAFV Centre and The Orange Door and an;

• Understanding of the nature, scope, and impact of domestic and family violence on adults and children - desirable
• Demonstrated experience in administration and data entry.
• Demonstrated high level communication and interpersonal skills including the ability to work cooperatively and collaboratively with service users, colleagues, and other service providers.
• Proficiency using Microsoft Office suite of products, along with experience in electronic databases.
• Problem solving skills using knowledge, judgment and work organisational skills acquired through qualifications and/or previous work experience.

Other

• Commitment to the vision, values and purposes of The SAFV Centre.
• Commitment to continuous quality improvement and cultural equity in service delivery.
• Current Victorian Driver’s Licence.

Referees

Applicants must provide the name and current contact details of 2-3 professional referees including the most recent or current supervisor.

Period of Appointment

Full time, 12 month fixed term contract position.

Salary and Conditions

Annual salary is $81,927 plus superannuation (pro rata for part time). Salary will be commensurate with experience and skills.

Industrial Instrument: The Sexual Assault & Family Violence Centre Enterprise Agreement 2023.

Salary Packaging: Provided via Maxxia. PBI status with other expenses available to package above this cap. The Sexual Assault & Family Violence Centre is a Public Benevolent Institution.

Superannuation: The employer will also make superannuation payments on your behalf in accordance with the Superannuation Guarantee (Administration) Act 1992.

Probationary Period – 6 months with a review conducted during this time.

How To Apply

All applications must address the key selection criteria outlined in the Position Description. To view Position Description

For a confidential discussion, please contact our People and Culture team on 03 5222 4318.

We are currently accepting applications from direct applicants only, no recruitment agency applications accepted.