Reporting & Organisational Context

The Bus Driver/Support Worker is responsible to the Social Inclusion and Wellness Coordinator and will support the team at the group activities in addition to bus driving and related fleet duties. Volunteers will support the Bus Driver/Support Worker on the bus runs providing assistance to consumers as they enter and leave the bus.

Position Objective

To provide a safe, secure, door to door transport service for Social Inclusion consumers.

The work of the Bus Driver/Support Worker forms part of support provided to assist consumers to live in their own homes in a way that maintains their dignity and promotes their independence.

To support the Social Inclusion and Wellness staff and volunteers to ensure consumers participate and engage in planned group activities.

To ensure the Toyota Coaster Bus is maintained and complies with relevant legislative and other statutory requirements.

To ensure that individual goals and care plans are met through delivering a Consumer Directed Care service which promotes wellness and reablement.

Adherence to legislative framework and Canterbury City Community Centres policies and procedures

Knowledge, Skills and Experience

Essential Criteria:

Light Rigid Drivers Licence/Bus Driver Authority Card along with an exemplary driving record

Good knowledge of the operating area (Canterbury Bankstown and the Inner West)

Ability to work independently with minimal supervision and collaboratively in a team based work environment.

Appreciation and enjoyment in working with older people

Patient, supportive and non-judgemental with sound interpersonal skills

Good time- management skills and administrative skills

Punctual, reliable, and committed to delivering high quality services

First Aid Certificate, Manual Handling skills or willingness to obtain

Capacity to communicate electronically including mobile phone and email

Reasonable level of fitness to undertake work of a physical nature (as detailed in the duties of the role)

Desirable Criteria:

Cross cultural skills and ability to understand and deliver services to older people (some of whom are frail) and those with additional needs

Community language

Experience and understanding of the needs of people with dementia

Principle Duties

Job Demands

Physical capabilities are required to meet the demands of the job and tasks undertaken. The job may require the manual handling and use of the wheelchair hoist and undertaking tasks that require a minimum level of fitness. The physical capabilities include, but are not limited by: -

Bending

Kneeling

Squatting

Occasional awkward postures (i.e., accessing seat belts on the fold-down seats)

Potentially dealing with challenging situations involving passengers requiring intervention from other services i.e., police, ambulance, emergency services, etc.

Principle Tasks

Assisting consumers with transport to and from social activities.

Ability to plan ahead, route preparation and ability to keep on schedule in an area that is subject to high levels of traffic congestion, major arterial routes and traffic calming devices.

Assisting consumers on and off the bus and ensuring permission is granted prior to providing assistance (in the absence of volunteers)

Assist the Social Inclusion and Wellness Support Worker with group activities including collecting and processing client contributions

Assist consumers meet other goals as determined in their care plan

Ensure compliance with bus vehicle legislative requirements including insurance, registration, servicing and cleaning.

For the full position description see our website Vacancies | Canterbury City Community Centre

Applications are sought from suitably qualified and experienced people. Please refer to the Position Description by going to our website: www.4cs.org.au

To apply for a position, please send your resume and a covering letter which has information on the following:

Details of relevant qualifications and experience and

Drivers Licence details

Send your application by email to [email protected]

Applications close Monday 22 September 2025, 8pm

For more information contact the Centre on 9750 9344 and leave a message for Alison Matthews, Social Inclusion and Wellness Coordinator, to call you back.