Logo for Client Engagement Officer (Karratha)

Client Engagement Officer (Karratha)

Pilbara Community Legal Service Inc.
Karratha, WA
A$73,032 p/a (WA)
Administration & Office Support → Receptionists
Full-time
On-site

Posted 9 days ago


Your Next Big Move. Work with Purpose. Live with Adventure.

About Us

PCLS have regional offices in Karratha, Roebourne, South Hedland, and Newman. We offer a range of services including:

• Legal Services

• Financial Counselling

• Tenant Advice and Education Service

• Housing Support

• Domestic Violence Advocacy & Support

• Redress Support

• Settlement, Engagement and Transition Services (SETS)

About the Opportunity

We have a vacancy, based in our Karratha office. This position is Full-time, 10 days per fortnight (38 hours per week from 8AM to 4:06PM)

Corporate Services oversees the administrative and operational functions within PCLS to ensure efficient business operations. This role is primarily responsible for client engagement across the organisation, including reception duties, phone and email communication, and creating new matters.

Benefits

• Competitive Salary (commensurate with skills and experience)

• Join our wellbeing squad

• Annual flight allowance

• Annual leave (5 weeks) with 17.5% annual leave loading

• Additional 0.5% superannuation

• Location allowance

• Regular supervision and professional development and training opportunities

• Access to not-for-profit salary packaging

• Air conditioning allowance (if eligible)

• Salary Packaging

Essential Criteria:

• Communication: strong written and verbal communication, be positive and encouraging of others with a can-do attitude.

• Empathy: Demonstrate sensitivity to the needs and concerns of others.

• Organisation: Excellent organisation and time management

• Adaptability: Adaptability to learn new administrative tasks, software and tools.

• Basic experience in Microsoft Office Suite: Word, Excel, PowerPoint.

• Cultural Sensitivity: Ability to work with diverse populations with cultural sensitivity.

• Undertake formal qualifications: entry level. Must have minimum year 12 certificate.

Desirable Criteria:

• Previous involvement in the Community Legal Sector and knowledge of the Action Step database preferred.

• Demonstrated networking ability

How to Apply

Please apply through SEEK.

Please click on the “Quick apply" button and attach your detailed resume and cover letter addressing the selection criteria.

Applications close Friday 27 September 2025.

Please note that the advertisement may close earlier if a suitable candidate is found.


About Pilbara Community Legal Service Inc.

South Hedland, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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