About ADEA

The Australian Diabetes Educators Association (ADEA) is the peak professional body for Credentialled Diabetes Educators (CDEs) in Australia. We are committed to advancing best practice in diabetes education and care through advocacy, professional development, and strong member support.

We are in an exciting period of renewal and are looking for a capable and values-aligned Office Manger to join our small, purpose-driven team.

About the role

Reporting directly to the CEO, the Office Manager ensures our operational foundations are strong, future-ready, and aligned with our mission. This mid-level role is perfect for someone who thrives in a dynamic environment and is ready to take ownership of systems and processes across finance, HR, IT, and compliance.

While ADEA outsources our finance and IT functions, the Office Manager is the internal lead for coordination, performance monitoring, and continuous improvement. You will also oversee internal HR practices, quality management, and organisational compliance.

This is a newly created role with scope to grow and shape systems that make a real difference across our team and the wider profession.

Key responsibilities

Manage relationships with outsourced finance and IT providers, monitoring service delivery against agreed outcomes.

Support internal HR processes including onboarding, contracts and records management, and policy implementation.

Monitor and maintain compliance registers, insurance renewals, and risk management processes.

Oversee the Quality Management System (QMS), supporting ISO-aligned processes and continuous improvement initiatives

Ensure effective document management and organisational record-keeping

Work with the Bookkeeper and accounting teams to ensure monthly reports are prepared on time, and the completion of the annual financial audit

Support the Executive Team to ensure operational effectiveness

What we’re looking for

We’re seeking someone with a hands-on, solutions-focused approach and experience managing operations in a similar-sized organisation. Ideally, you bring:

Essential

Demonstrated experience in business operations, finance, or compliance

Strong understanding of financial and HR coordination (SCHADS Award knowledge desirable)

Confidence working with external service providers and managing performance

Excellent communication, attention to detail, and organisational skills

A collaborative, can-do attitude and comfort working in a small team

Desirable

Familiarity with, Xero, Microsoft 365, ELMO, or similar platforms

Experience with QMS or ISO-aligned quality frameworks

Prior experience in the health, membership, or not-for-profit sector

Tertiary professional qualifications

Highly Desirable

Tertiary professional qualifications

Experience in the not-for-profit, member-based organisation, association, peak body or health sector

Understanding of a membership organisation and member services and support

Why work with us?

Make a real impact in the diabetes and health education sector

Flexible work environment – work from home and hybrid work options available

Paid time off over Christmas and New Year

Supportive and inclusive workplace culture

Salary packaging options available

Diversity and Inclusion
ADEA are committed to building a diverse and inclusive workplace. We strongly encourage applications from people of all backgrounds, including those from Culturally and Linguistically Diverse (CALD) communities, First Nations people, people with a disability, those who identify as neurodivergent, and LGBTQIA+ individuals.

If you require adjustments to the recruitment process, please let us know—we will do our best to support you.

To Apply

Please submit your CV and brief cover letter addressing the key requirements of the role. Applications will be reviewed as they are received.

For a copy of the Position Description, please email [email protected]