• Salary packaging to maximise your take-home pay
• Employee well-being program with great discounts
  
  

• Monday - Friday 08.30am - 04.36pm

• Be the difference. Enjoy great rewards and benefits
• Full Time position available

About the role

In this dynamic and fast-paced environment the Rostering Administrator plays a key role in ensuring that services are delivered consistently, on-time, and in line with each client’s individual needs, goals and preferences which support our clients to live better for life, in their own homes. The team is engaging and supportive to ensure you reach your full potential. You'll work alongside Care Managers, Home Care Coordinators and with supportive management who are dedicated to your development and success in the role.

Key responsibilities of this role include but are not limited to;.

• Communicating with clients, coordinators and staff to roster on-going services and responding to service change requests
• Building service runs for staff, using mapping tools to minimise travel time and maximise staff utilisation while promoting primary carer models of service
• Filling vacant services in a timely manner in response to unplanned staff and client leave
• Demonstrating effective problems solving and staff forecasting in daily/weekly coordinator meeting
• Forecasting and planning coverage of daily and booked annual leave
• Assisting client and families to understand service delivery

For further details regarding the scope of the role, please refer to the position description.

About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following skills and experience;

• Demonstrated experience in a similar administrative role
• Exceptional organisational and time management skills as well as sound problem solving abilities
• Strong interpersonal skills to negotiate effectively, mitigate conflict, establish trust and manage expectations
• Demonstrated initiative and ability to work within minimal supervision, whilst taking ownership of workload to meet deadlines
• Ability to use database and procurement systems for booking, reporting and administration purposes
• Applicants with previous experience within the Aged Care industry will be highly regarded

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

Apply online: careers.southerncrosscare.com.au/jobs/search

Enquiries: [email protected]

Applications close: Tuesday 16th September 2025 at 4pm