ABOUT THE COMPANY

Lotus People are delighted to be partnering with a highly regarded global insurance business to recruit a Workers Compensation Associate to join their dynamic Sydney office!

This award-winning workplace boasts a down-to-earth team and plenty of opportunities for progression. It is truly an employer of choice!

You will benefit from working in a corporate, structured environment with the close-knit and entrepreneurial feel of a small business, valuing input and ideas from all levels.

ABOUT THE ROLE
As a Workers’ Compensation Associate, you’ll manage a portfolio of clients and provide expert advice across claims, injury management, and policy renewal. You’ll collaborate closely with account managers, third-party providers, and client stakeholders to drive proactive return-to-work outcomes and minimise risk exposures. This role offers variety and impact - managing end-to-end workers’ compensation needs and shaping positive outcomes for both clients and employees.

DUTIES

• Manage a diverse portfolio of client workers’ compensation and injury management needs
• Lead and manage the return-to-work function, supporting injured employees in their safe and timely recovery and reintegration into the workplace
• Provide expert advice on claims, return-to-work strategies, and policy matters
• Drive proactive return-to-work outcomes in collaboration with key stakeholders
• Prepare and deliver client reporting, including premium forecasting and monthly updates

SKILLS & EXPERIENCE

• Minimum 1-2 years' experience in workers’ compensation and injury management
• Excellent interpersonal and communication skills to build trusted relationships
• Proven ability to manage multiple clients and deliver timely, accurate outcomes
• Proficient in Microsoft Office and reporting tools
• Strong organisational skills
• Proven team player with a collaborative approach to work
• Tertiary qualification in allied health (desirable but not essential)

BENEFITS

• CBD offices conveniently located minutes from Wynyard station
• Ample opportunity for career development in a high-growth company
• Industry-leading leave benefits - 4 weeks annual leave + 2 weeks qualifying bonus leave
• Globally recognised insurance company with a progressive and supportive culture; a business who genuinely values their staff!
• Experience a supportive and entrepreneurial culture where your ideas are encouraged and valued

OUR RECRUITMENT PROCESS

At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen. Shortlisted
candidates will then proceed to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.