Accounts Receivable/Payables Officer

Location: Melbourne, Australia

Type: Full-time (On-site + Optional WFH 1 day/week)

Industry: Safety Technology / Wearables / Surveillance

Reports to: Financial Controller

Salary: $75 - 85k + Super

About Duress

Duress builds powerful safety technology used by frontline teams across Australia — from major retailers and hospitals to law enforcement agencies. Our products combine smart software with rugged, reliable hardware to help protect people in critical moments.

Devices like Eagle, Falcon, and Phoenix have become trusted tools for real-time incident response — but we believe safety technology shouldn’t just work — it should also be beautifully designed and intuitive to use.

That’s where you come in…

What You’ll Do

As the Accounts Receivable/Payables Officer, you will be responsible for managing the businesses receivables and payables, ensuring timely collection of payments, suitable timing for payment of accounts, and maintaining accurate records of all debtors and creditors. Your role will involve coordinating with clients, resolving billing discrepancies, and contributing to the financial stability of the organisation.

These are your main Tasks and Responsibilities

Invoicing: Generating and issuing invoices to customers and setting up service contracts to ensure auto-invoicing is up-to date.

Billing: Ensuring accurate and timely billing of customers.

Payment Processing: Receiving and recording payments from customers.

Debt Collection: Following up on overdue accounts and communicating with customers to secure payment.

Account Management: Dealing with all customer queries and managing their accounts to their requirements.

Reconciliation: Matching payments received with invoices issued to ensure accounts are balanced.

Reporting: Providing regular reports on accounts receivable status to Financial Controller.

Process Improvement: Identify opportunities to streamline accounts receivable processes, improve collection efficiency, and contribute to enhancing financial operations.

Invoice Processing: Receiving and processing invoices from suppliers.

Payment Processing: Ensuring timely payment of invoices and bills.

Reconciliation: Matching invoices with purchase orders and receipts.

Record Keeping: Maintaining detailed and organised records of financial transactions.

Compliance: Ensuring compliance with company policies and accounting principles.

Communication: Liaising with internal departments, customers, and vendors regarding financial matters.

What You’ll Need

Proven experience in accounts receivable and payables, billing, or a related financial role, demonstrating proficiency in managing receivables and collections.

Strong attention to detail and organisational skills to maintain accurate and up-to-date financial records.

Excellent communication and interpersonal skills to interact effectively with clients and internal stakeholders.

Proficiency in accounting software such as Microsoft Wiise/Business Central/Excel for data management and reporting.

Ability to work independently and in teams prioritise tasks in a fast-paced environment.

Bonus Points

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

Previous experience in the technology industry or with software companies.

Familiarity with accounting principles and financial regulations related to accounts receivables and payables.

Why Join Duress?

If you are a detail-oriented professional with a strong background in accounts receivable, possess excellent communication skills, and thrive in a finance-driven environment, we encourage you to apply and contribute to the financial success of our company!