• Permanent | Part Time (3-4 days/week)
• Salary: $39.56/hr+ Super + NFP Salary Packaging
• Location: Coffs Harbour NSW 2450
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

Be the Heart of Our Community Hub!
The Coffs Harbour Mission Australia Centre (MAC) is a vibrant space where individuals and families facing tough times find connection, support, and opportunity. It brings together local services and programs to create real, positive change.

As our Administration Officer, you'll be the welcoming face of the MAC and the engine behind its smooth operation. Reporting to the Centre Coordinator, you'll manage front-of-house duties and key admin tasks that keep everything running seamlessly. If you're organised, friendly, and love helping people feel at home - this role is for you!

Your key responsibilities will be to:

• Be the welcoming face of the MAC -greet visitors and assist with inquiries.
• Deliver warm, trauma-informed customer service and protect client confidentiality.
• Connect people with support services and help respond to community feedback.
• Keep things running smoothly - manage admin tasks, invoicing, supplies and meetings.
• Maintain a tidy, safe, and inviting space for all.
• Support staff with systems, filing, and office tech.

Requirements for Success

• Experience in admin, reception, and diary management.
• A qualification in Business Administration (highly regarded).
• Strong customer service and communication skills.
• Cultural awareness and a person-centered approach.
• Great time management, attention to detail, and tech skills.
• A team-first attitude and a valid driver's license

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

How to apply
Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.