General

Working with Line Management groups to build and implement Human Resources solutions in line with business needs.

Providing recommendations and solutions covering multiple areas of Human Resources, including employment/education training, employee development, communications, compensation, benefits, record administration, employee or labor relations, organizational or resource planning, change management and other services.

Providing interpretation and counsel to Line Management regarding policies, programs and practices.

Researching issues and developing solutions to resolve business issues.

Developing and implementing new policies, practices and programs to meet organizational and Line Management needs.

Talent Management

Oversee talent acquisitions practices.

Partner with hiring managers to provide advice and guidance on recruitment and selection strategies and processes.

Build awareness of equal employment opportunity and legislation, ensuring compliance with policies and procedures.

Partner with hiring managers in the facilitation of effective recruitment and selection processes.

Support managers through the staff exit process.

Conduct exit interviews and report data confidentially for improvement purposes.

Employee Relations

Assist business leaders in the application of the ethical decision making to achieve organisational goals.

Provide technical guidance and undertake resolution of misconduct and grievance related matters in accordance with policies, procedures, industrial instruments, legislation and best practice.

Support the development of policies, procedures and supporting documents.

Advocate procedures and build awareness of HR governance practices.

Meet regularly with staff and provide general support in all employee relations matters.

Performance Management

Lead the monitoring and reporting of the KPI setting and Professional Development Plan.

Support managers with the completion of performance plans and identification of development needs.

Promote an environment that supports organisational culture and values, continual improvement.

Learning and Development

Mentor members of the wider HR team.

Promote a learning culture.

Develop and conduct training programs.

Workforce data management and analytics

Support the collation of accurate workforce data to inform HR strategy development.

Partner with managers to build understanding and awareness for workforce trends and identify workforce initiatives that improve on workforce engagement and productivity.

Culture Management

Champion and promote Award Global values.

Ensure staff are aligned with the values, core purpose and demonstrating the desired behaviors.

General Advisory Services

Consult and provide stakeholders with timely and accurate advice and support on key matters.

Guide and advise client group on the full HR procedure and guideline suite.

Work as a technical partner to the client group in the resolution of HR and workforce issues; providing consistent and streamlined advice when coaching, supporting and providing solutions to business leaders.

Staff Relationship

Build strong relationships with staff across the organisation and actively contribute to cross departmental engagement.

Payroll

Attendance and payroll management

Essential

Bilingual Mandarin & English.

Significant 5+ years of experience in a similar role as in-house HR Manager within financial service industry.

Tertiary qualification in Human Resources Management, Business Management, or a related discipline.

In-depth knowledge of Human Resource organizational policies and practices. Demonstrated experience in developing human resources policies and procedures.

Strong knowledge of Generalist Human Resources best practice.

Excellent communication skills and highly service orientated.

Knowledge of current employment legislation and practices.

A high degree of flexibility, adaptability and willingness to learn and grow.

Human Resources experience in a true generalist capacity; including significant exposure to performance management, recruitment, employee relations and workforce planning.

Exceptional interpersonal skills; including confidence interacting with senior business leaders, stakeholder management and a flair for engaging people and developing relationships.

Demonstrated capacity in managing difficult situations with tact, confidence and confidentiality.

Outstanding organisational skills; including the ability to work accurately, with a high attention to detail.

A diplomatic and professional dedication; the capacity to operate with honesty and integrity.

Advanced Microsoft Office skills including Word, Outlook, Excel and PowerPoint.