The Opportunity

We're looking for an enthusiastic and experienced Front of House (FOH) team member to join our dynamic team at The Charles Boutique Hotel and Dining in Wagga Wagga, NSW. As an FOH team member, you will play a crucial role in providing exceptional customer service and creating a memorable dining experience for our guests.

Key Responsibilities

Welcoming and greeting guests in a warm and friendly manner

Assisting guests with menu selections and making recommendations

Efficiently taking orders and relaying them to the kitchen

Ensuring prompt and attentive table service

Maintaining a clean and organised dining area

Handling cash and processing payments

Adhering to all health, safety and hygiene standards

Providing a high level of customer service and responding to guest inquiries or concerns

What We're Looking For

Previous experience in a similar front of house or customer service role, preferably in the hospitality industry

Strong communication and interpersonal skills

Ability to work well in a team and contribute to a positive work environment

Attention to detail and a commitment to providing exceptional customer service

Flexibility to work a variety of shifts, including evenings, weekends and public holidays

Knowledge of food and beverage service best practices

Passion for the hospitality industry and a desire to be part of a thriving, vibrant workplace

What We Offer

At The Charles Boutique Hotel and Dining, we are committed to providing a supportive and rewarding work environment. As a member of our team, you can expect:

Competitive casual hourly rate

Discounted meals and accommodation

Opportunities for career development and training

A vibrant and collaborative team culture

Flexible scheduling to accommodate work-life balance

About Us

The Charles Boutique Hotel and Dining is a premier hospitality establishment located in the heart of Wagga Wagga, NSW. We pride ourselves on providing exceptional service and unique dining experiences for our guests. Our team is dedicated to creating a warm and welcoming atmosphere, and we are committed to the growth and development of our employees.

If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to hear from you. Apply now to join our team and be a part of something special.