Are you passionate about the digital world and excited by the opportunity to be part of fast-growing technology companies?

We’re looking to connect with Customer Service Representatives of all levels who want to take the next step in their career within the SaaS (Software as a Service) industry.

Responsibilities:

• Answering queries from customers via phone, email, live chat to ensure they are getting the most out of cutting-edge digital platforms.
• Become the subject matter expert in the companies' offerings in order cross-sell and upsell
• Troubleshoot and resolve queries across chat, phone, and email.
• Partner with product and technical teams to deliver seamless customer experiences.
• Identify opportunities to improve processes and contribute to customer success strategies.
• Develop your career within some of Australia’s fastest-growing tech businesses.

About You:

• Have experience in customer service (contact centre, admin, retail, or digital support)
• Team player
• Enjoy problem-solving and building relationships with customers.
• Are curious about technology and want to grow in the SaaS space.

Why Express Interest?

• Be matched with opportunities across fintech, proptech, healthtech, edtech and more,
• Access roles ranging from entry-level to experienced customer service specialists.
• Join a network where your skills and career goals are aligned with the right SaaS company.

If you’re looking to grow your career in SaaS and thrive in a customer-focused role, register your interest by clicking on Apply Now