This position supports the delivery of Waltja’s NDIS and Disability support programs on remote central Australian communities. The Case Support Worker will work to meet program KPIs and requirements within Waltja’s organisational values and protocols, and will be based in Alice Springs with regular travel to remote communities.

This is a female identified role to provide culturally safe support.

The Case Support Worker will be accountable to the Program’s Team Leader and CEO, and be a member of the Aged, Disability and NDIS team.

Provide support to elders/people with disability and their carers, consistent with the objectives and requirements of Waltja’s programs. Support is to be based upon strengths-based approach, the principles of self-determination, and respect for Aboriginal people, communities and culture.

Assist Aboriginal elders/people with disability and their carers to access and understand NDIS plans, other support services and resources as required, and to be able to actively engage in community and culture.

Connect participant with NDIS providers, community, mainstream, and other government services

Support participant in building their skills and confidence in implementing funded supports within the plan

Ensure regular contact with participant is maintained and recorded

Prioritise, manage, and administer a caseload/tasks in coordinated, efficient and timely manner

Act as a Coordinator between the community, the Agency, and service providers in the community

Assist in promoting broader community understanding and awareness of the National Disability Insurance Scheme

Assist participant in linking people for the Agency meetings and provider appointments

Support the Agency to assist people interested in the scheme to obtain and complete the application and to attend appointments

Complete and provide appropriate and up-to-date documentation related to community visits, travel plans, data reporting, and client/community support provided or requested

Represent Waltja at conferences, seminars, meetings and community forums

Identify training and professional needs/opportunities, and undertake training as directed by Management Team.

A commitment to comply with all Waltja Policy and Procedures and Code of Conduct.

Based in Alice springs. Willingness to travel to remote communities up to 4 nights per week, 3 out of 5 weeks.

Salary Package:

Hours and Pay: 38 hours per week, 5 days per week
SCHADS Award Level 5 plus 2% above Award wages: currently $43.94/hr Superannuation standard rate of 11.5%, Waltja pays 13.5% for non-smokers 4 weeks Annual Leave + Leave loading
Travel Allowance of $75 per night for remote travel

You will be eligible for PBI salary sacrificing

SELECTION CRITERIA

Essential:

A commitment to Aboriginal self-determination, demonstrated ability to relate sensitively and effectively with Indigenous people and demonstrated awareness of the issues affecting Aboriginal children/young people and their families in central Australia.

Previous experience in community development work in remote communities, including community consultation, service delivery, performance and data reporting, and evaluation.

Qualifications in Social Work or Community Development, and the capacity to explain how the knowledge gained through this qualification relates to the requirements of this position.

Previous experience working successfully in a dynamic team environment and managing a diverse workload accordingly; proven experience of successful time management in a complex work environment.

Demonstrated capacity for strategic decision-making, and initiative to make appropriate decisions when required.

Current NT Driver’s License or commitment to transfer current Driver’s License to NT immediately upon appointment.

Current NT Working with Children and Vulnerable Persons (Ochre Card) authorization, or the capacity to acquire this within 6 weeks of provisional appointment.

Willingness to undertake a Police Check (for criminal history) – required within 6 weeks of provisional appointment.

Desirable:

1. Experience working in or with remote central Australian Aboriginal communities.

2. Experience working with Aboriginal families to assist them to make positive change and/or to address barriers to self-determination

3. NDIS, Aged Care experience or relevant qualifications

4. Experience driving 4WD vehicles on unsealed roads and in remote areas.