Centre Manager – Lead, Inspire, and Drive Success!

Are you a dynamic leader with a passion for people and performance? We’re on the hunt for an exceptional Centre Manager to take the reins and elevate our centre to new heights. This is your chance to lead a talented, motivated team, drive business growth, and create unforgettable customer experiences. You’ll have the autonomy to shape the centre’s direction while being supported by forward-thinking franchisees that value your input and energy. If you’re passionate about achieving sales targets, fostering growth, and inspiring excellence, we want to hear from you!

What sets you apart:

Proven experience in leadership and operational management.

A growth-focused mindset with a track record of exceeding goals.

A magnetic personality with excellent interpersonal and communication skills.

A proactive, results-driven approach and the ability to think strategically

City Cave Float & Wellness Centre aims to build healthier communities through services that support the mental and physical wellbeing of our clients through float therapy, infrared saunas and massage services.

We are seeking a Manager Cairns North City Cave! As a client centric organisation, it is important that our Managers are a brand ambassador for City Cave.

Key Responsibilities

Overall operational control and performance of the City Cave Centre.

Maintain sales and second line of income targets.

Raise your team to success

Ability to train staff in sales techniques

Merchandising of inventory.

Linen inventory.

Complete daily and weekly reports for management.

Administration and Diary Management.

Complete water chemistry test and treat effectively.

Respond to all customer feedback and enquiries promptly.

Ensure all facilities and services are in a safe and operational capacity.

Ensure that dress standards are maintained by all staff in the centre.

Ensure that the customer service needs and expectations are exceeded daily.

Fortnightly/monthly Stocktake.

Ensure the facility remains clean and well presented at all times.

Make sure all Float Rooms are clean and dry between clients.

Make sure all infrared Sauna Rooms are cleaned and prepped for the next client.

Health Fund Receipting.

Performance Reviews.

Brand compliance.

Supplier Communication.

Assist in recruitment and new staff inductions to centre.

Team rostering and payroll duties.

About you

● Positive attitude.

● Good work ethic and great attention to detail.

● Clean and tidy appearance.

● High-level communication skills.

● Ability to work to a deadline and adaptable to change in priorities.

● Responsible and organised.

Why work for us? City Cave Benefits

● Being a part of a team that ensures we always aim to satisfy and educate our clients and be witness to the positive impact our services have on our clients.

● Opportunities for further advancement in your career

● Supportive work environment.

● Attend conferences in Australia and overseas

● Be apart of a great close-knit network to help develop your professional goals and career

● Generous incentives and commissions

● Free and discounted City Cave services.

● You get to wear active wear to work

We are a busy, fast paced Centre, and open from 8:30am - 9 pm 7 days per week so it is essential to be willing to work evenings and weekends

Join this amazing company by Clicking APPLY now!