Job Description

Administrative Officer
Location: Belconnen, ACT

DAACCS (Disability Aging and Community Care Services) is seeking a detail-oriented and proactive Administrative Officer to assist with staff rostering and provide day-to-day administrative support. This role is critical in ensuring efficient service delivery across our disability and aged care programs.

Critical Thinking Required

Key Responsibilities

Rostering Support

Assist in developing and maintaining efficient weekly and monthly staff rosters

Support last-minute rostering changes, cancellations, and shift replacements

Communicate roster updates and changes to staff in a timely and professional manner

Ensure rostered hours align with participant support needs and staff availability

Help onboard new staff into rostering systems (e.g. Deputy)

Administrative Support

Support the Administrative Officer and Service Delivery Manager with daily admin tasks

Maintain up-to-date records of staff compliance (e.g. WWVP, police checks, training)

Assist with documentation for onboarding, training, and staff inductions

Answer calls and emails, respond to enquiries, and provide general office support

Assist with filing, document management, and system updates

Payroll Assistance

Cross-check timesheets before payroll processing

Liaise with staff regarding timesheet issues or queries

Assist with data entry for payroll and leave records

Requirements

Experience in rostering or scheduling (preferably in disability, aged care, or health sector)

Strong organisational and multitasking skills

Excellent verbal and written communication

Ability to work independently and as part of a team

Comfortable using electronic systems (experience with Deputy is a bonus)

Valid Australian Driver’s Licence

Working with Vulnerable People Card (or NDIS Worker Screening)

National Police Check

Full Australian work rights

Why Join DAACCS?

Supportive and inclusive team environment

Flexible work conditions

Opportunity to grow in the community care and administration space

Be part of a values-driven organisation making a real impact