Venue Manager - Melbourne Airport (SSP Australia)

Ready to lead, inspire, and deliver exceptional customer experiences?
We’re on the lookout for a passionate and driven Venue Manager to take the lead at one of our dynamic hospitality venues within Melbourne Airport.

SSP Australia operates a diverse portfolio of food and beverage venues including cafes, bars, and restaurants. This is your opportunity to join a thriving multi-venue operation and play a key role in creating memorable moments for travelers from around the world.

Your Role

As Venue Manager, you'll take full ownership of one of our venues, working closely with a supportive leadership team and experienced colleagues. Your mission? To deliver outstanding service, drive operational excellence, and build a motivated, high-performing team.

Tasks & responsibilities:

Leading by Example: Foster a culture of excellence in service, hospitality, and teamwork

Ensuring Operational Excellence: Oversee day-to-day operations, ensuring the restaurant runs smoothly

Team Development: Recruit, train, motivate, and lead staff, ensuring top-tier performance

Collaborative Decision-Making: Work closely with chefs, bartenders, and front-of-house staff to create a cohesive team

What You Bring:

Proven experience in restaurant management, with a passion for food and hospitality

Excellent leadership and communication skills

A proactive, positive, and solution-oriented attitude

Strong business acumen and the ability to manage multiple priorities

A love for creating memorable guest experiences and leading a team to success

Requirements:

2 years' experience in a Food & Beverage, Cafe, or Bar management role

Food Safety Supervisor and RSA Certificate (essential)

Passion and customer focus: we expect you to have a genuine passion and interest in food and understand that our customers are number one

Leadership: you must have strong leadership skills

The Benefits:

Great work schedule with flexibility, we are normally busiest Monday to Friday

Staff parking available onsite

Staff meal allowances and great discounts on our brands

Ongoing training and development opportunities

A collaborative and supportive team culture

Opportunity to grow and develop within a leading global retail hospitality company

This role is available for an immediate start for the right candidate.

About Us

SSP is a leading operator of food and beverage outlets in travel locations worldwide, with 43,000 colleagues in over 600 locations across nearly 40 countries.

We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands. These include our own brands (such as UrbanCrave, which brought the first “street eats” concept to airports in the US and Nippon Ramen, a noodle and dumpling concept in the APAC region) as well as franchise brands (such as M&S, Starbucks and Burger King).

Our SSP Asia Pacific journey started in Thailand over 25 years ago. Since then, we have grown to include Singapore, Hong Kong SAR, Australia, New Zealand, the Philippines, Malaysia and Indonesia, with more than 5,500 colleagues, 150 brands and 300 stores.

Our purpose is to be the best part of the journey, and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service – using digital technology to boost efficiency.

Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.

We are one team… working together and sharing our best ideas to fulfil our global potential.

We are results focused… delivering great food and service for our customers and outstanding results for our clients, shareholders and colleagues

We all make a difference… respecting each other, acting responsibly and being accountable for the contributions that we make.

We are bold… seizing opportunities, innovating and quickly adapting every day.

We celebrate success… recognising and valuing everyone’s achievements.

We are looking for talented and passionate individuals to join SSP to start their best part of their journey.

To find out more, please visit: www.foodtravelexperts.com

How to apply: If you are looking for an opportunity to be part of an established global organisation that is experiencing exciting growth and development, please click apply!

Important Note: All successful applicants will be required to obtain an Aviation Security Identification Card (ASIC) which requires a background and criminal history check from the country of origin. All employment offers are conditional on being able to hold and maintain an ASIC.