
IT Infrastructure Manager
Sydney International Container Terminals
Posted 9 days ago
About the company:
Hutchison Ports Australia is a leading global port operator with a strong presence at key Australian ports, including Port Botany in Sydney and the Port of Brisbane. As part of the Hutchison Ports Group, we play a vital role in driving trade, logistics, and supply chain solutions across the globe. With a focus on innovation, sustainability, and operational excellence, we are currently undergoing an exciting transformation aimed at enhancing our technology capability and business performance.
About the role:
We are seeking an experienced and hands-on Infrastructure Manager to lead our IT infrastructure function nationally. Reporting to our Senior Manager, IT this hands on leadership role is responsible for ensuring stable, secure and high-performing infrastructure services that enable seamless port operations.
Based in Sydney with occasional travel to Brisbane, you will oversee a team of direct reports, manage critical systems and networks and take ownership of operational KPIs. You will be accountable for proactive service delivery, knowledge transfer within the team and clear stakeholder communication.
This role requires a balance of technical expertise, people leadership and a continuous improvement mindset to ensure our infrastructure supports both current operations and future growth.
Key responsibilities
Leading and developing the Infrastructure team to ensure high-quality service delivery.
Overseeing the performance and security of servers, networks, cloud environments, and enterprise systems.
Managing priorities and workloads to ensure service requests and projects are completed on time.
Implementing documentation, knowledge sharing, and process improvements to support efficiency and resilience.
Maintaining compliance, renewals, and system uptime to meet operational needs.
Building strong relationships with stakeholders and providing clear communication on priorities and progress.
Collaborating with local and global IT teams to align with international standards and initiatives.
Essential Criteria:
Proven experience leading IT infrastructure in a complex operational environment.
Demonstrated experience leading IT infrastructure in a mission-critical or complex operational environment.
Strong technical knowledge across networks, servers, storage, cloud computing, and virtualisation.
Experience with enterprise-grade security controls, monitoring tools, and backup/disaster recovery solutions.
Familiarity with service management platforms (e.g. JIRA Service Management, Confluence).
Understanding of ITIL or similar frameworks for service delivery and operations.
Leadership style that combines technical credibility with coaching, mentoring, and team development.
Strong problem-solving and incident management skills, with the ability to adapt quickly to changing priorities.
Full Australian working rights and eligibility to obtain/maintain a Maritime Security Identification Card (MSIC).
Flexible ‘can do’ attitude (essential!)
Why join us?
Lead a high-impact national function within a global organisation.
Competitive remuneration and benefits package.
Opportunity to shape the future of our technology landscape.
Supportive leadership and a collaborative working environment.
Scenic on-site location at Port Botany with parking available.
Opportunities to connect with peers and staff through regular engagement events.
If you're ready to make your mark in a dynamic industry and join a team that values collaboration and new innovations, we’d love to hear from you!
Hutchison Ports Australia is an Equal Employment Opportunity (EEO) employer. We encourage individuals from diverse backgrounds to apply and support a workplace that values diversity and inclusion.
About Sydney International Container Terminals
Sydney International Container Terminals (SICTL) operates a modern international container terminal at Sydney’s Port Botany.
SICTL is on a 45 hectare site and officially opened in July 2014.
Main Features
•Quay Line -1300 metres
•Berths -4
•Depth alongside - 16.4 metres
•Rail sidings 2 x 750 metres,
•Cranes; Post Panamax Quay Cranes, Automated Stacking Cranes
•On site empty container storage facility
Source: This is an extract from the company's own website
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