About the role

Are you a highly organised and patient-focused dental professional looking to take the next step in your career? As the Dental Front Office Manager at Next Smile Melbourne, you will play a crucial role in ensuring the smooth and efficient running of our practice. This is a full-time position based in our Hawthorn, VIC location.

What you'll be doing

Manage all administrative tasks for the dental practice, including patient bookings, scheduling, billing, and record-keeping

Provide exceptional customer service to patients, creating a welcoming and positive experience

Oversee the front office team, providing guidance, support and training as needed

Liaise with the dental team to ensure seamless coordination of patient care

Implement and maintain office policies and procedures to improve efficiency

Assist with the management of inventory, ordering supplies, and managing vendor relationships

Contribute to the overall growth and success of the practice

What we're looking for

3+ years of experience in a dental front office or similar administrative role

Strong organisational, multitasking and problem-solving skills

Excellent customer service orientation and interpersonal skills

Proficient in using dental practice management software

Ability to work collaboratively with the dental team

Passion for creating a positive patient experience

Knowledge of dental industry regulations and procedures

What we offer

At Next Smile Melbourne, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy:

Comprehensive health and wellness benefits

Opportunities for professional development and career advancement

A collaborative and team-oriented culture

Apply now to join our dynamic team and take the next step in your dental career!