About the Company
Davidson is partnering with a leading Australian bank renowned for delivering innovative financial solutions and an exceptional customer experience. With a strong commitment to compliance, operational excellence, and digital transformation, our client is embarking on a significant initiative to enhance their customer onboarding journey and strengthen Know Your Customer (KYC) processes.

About the Role
As a Senior Business Analyst, you will play a pivotal role in shaping the bank's customer onboarding and KYC capabilities. Working across business and technology teams, you will lead requirements gathering, process mapping, and solution design to improve efficiency, compliance, and customer satisfaction.

Your responsibilities will include:

• Partnering with stakeholders to understand regulatory, operational, and customer needs.
• Analysing and mapping current onboarding and KYC processes, identifying improvement opportunities.
• Defining business requirements and translating them into actionable deliverables for technical teams.
• Collaborating with compliance, operations, and digital teams to deliver seamless onboarding solutions.
• Supporting testing, training, and change management activities.

About You
To be successful, you will have:

• Proven experience as a Senior Business Analyst within the banking or financial services sector.
• Strong background in customer onboarding processes and KYC/AML regulatory requirements.
• Expertise in process mapping, business requirements gathering, and stakeholder engagement.
• Ability to bridge the gap between business objectives and technology solutions.
• Excellent communication skills, with the ability to influence and collaborate across diverse teams.

The Benefits

• Opportunity to work on a high-impact banking transformation program.
• Collaborative and inclusive team culture.
• Initial 6 month contract with potential extension
• Hybrid working arrangements

Please apply with current resume in Microsoft Word format only (.doc or .docx). If you require further information, please contact Tara Gearon at [email protected] quoting reference JN -082025-41048. Want to know more about Davidson? Visit us at www.davidsonwp.com