Senior Advisor WHS

NSW Department of Customer Service
Parramatta, NSW
A$129,464-$142,665 p/a
Human Resources & Recruitment → Occupational Health & Safety
Full-time
Hybrid

Posted 13 days ago


Senior Workplace Health & Safety (WHS) Advisor

Grade 9/10 role with Revenue NSW

Ongoing/Permanent opportunity

Location: Parramatta and other Revenue NSW offices


Team: Risk, Privacy, and Assurance Unit - Revenue NSW


About the Team

Join the newly established WHS function within Revenue NSW, supported by strong executive commitment and embedded in the Risk, Privacy, and Assurance Unit. Our team is respected across the organisation for delivering real impact and driving practical outcomes. You will collaborate with key stakeholders and subject matter experts to apply your WHS knowledge and expertise to ensure everyone goes home safe and well.

The Opportunity

As a WHS Advisor, you will lead the development and implementation of WHS strategies, action plans, and initiatives that enhance workplace health and safety across Revenue NSW. Your role will be critical in supporting senior leaders and people leaders to adopt proactive WHS risk management practices and delivering tailored support for incident and hazard follow-up.

You will be a key driver in fostering a positive safety culture by promoting psychosocial and physical safety education and awareness, coordinating WHS consultation processes, chairing the WHS Committee, and managing organisation-wide WHS communications.

What You'll Do

  • Lead the creation and execution of the WHS Strategy and action plans to improve safety outcomes across Revenue NSW.
  • Support senior leaders and people leaders with proactive WHS risk management and incident/hazard follow-up.
  • Champion a strong safety culture through education, awareness, and effective consultation.
  • Coordinate and chair WHS Committee meetings and manage WHS communications across the organisation.
  • Build and maintain strong, action-oriented relationships with key stakeholders.
  • Manage WHS projects and initiatives flexibly while ensuring accountability and balancing stakeholder needs.

What We're Looking For

  • Proven experience partnering with senior leaders and people leaders to implement effective WHS initiatives.
  • Ability to quickly understand complex environments, work with pace, and maintain stakeholder engagement.
  • Strong project management skills with the flexibility to balance competing priorities.
  • Exceptional written and verbal communication skills to develop practical WHS strategies, guidance, and advice.
  • A pragmatic, solution-focused approach to WHS challenges.

Why Join Us?

  • Be part of a growing WHS function with strong leadership support.
  • Work in a collaborative environment focused on meaningful safety outcomes.
  • Opportunity to influence WHS practices across a large, diverse government agency.

About Revenue NSW

Revenue NSW is the state's principal revenue management agency and a proud part of the Department of Customer Service. Our mission is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt-ensuring vital services are funded and communities are supported.

We're proud of our diverse, inclusive, and regionally connected team, and we embrace flexible working arrangements that support work-life balance. This role can be based at any of our offices across NSW, including Parramatta, Lithgow, Maitland, Gosford, or Wollongong-giving you the freedom to work where it suits you best.

To apply, please submit your resume and cover letter highlighting your relevant experience and suitability for the role.

For any queries about the role, contact Tim Johnstone at 0447776318 or email [email protected].

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Neha Bajaj via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 22nd August 2025, Friday at 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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