Senior Coordinator Right to Information - Right to Information team - SafeWork NSW

Grade: Clerk grade 9/10

Salary: $129,464 - $142,665 + leave loading & superannuation

Location: Gosford/Parramatta/Flexible

Duration: Ongoing

Applications Close: Monday 25th August 2025 (9:59AM)

About the Right to Information Team

SafeWork NSW is committed to improving the physical and psychological health and safety standards in New South Wales workplaces and to creating a strong culture of safety practices.

The Right to Information Team is responsible for overseeing SafeWork NSW's statutory responsibilities under the Government Information (Public Access) Act 2009 (GIPA Act). The GIPA Act establishes a proactive, more open approach to gaining access to government information in New South Wales.

The team operate in a high volume, fast paced and frontline structured environment, to facilitate the review and determination of applications made under the GIPA Act. This is an excellent opportunity to join a supportive, well-established team, who are passionate about applying the relevant legislations and promoting open government.

Your responsibilities will include

Reporting to the Manager of Right to Information, this role is an integral part of the leadership group within the Right to Information team. As a Senior Coordinator, you will provide leadership and technical guidance to staff, to ensure sound and compliant decision making under the GIPA Act. The role will also manage complex requests for information and lead best practice delivery of services, including developing and maintaining processes and procedures and delivering training programs across SafeWork NSW.

About you

• Highly motivated individual with excellent attention to detail.
• The position holder will have the ability to make and write, strong, and legally sound, autonomous decisions. In particular, the position holder will have in-depth experience applying the GIPA Act, or in-depth experience applying a similar legislation that facilitates the access of government held information.

• Ability to inspire, motivate, guide and support a small number of direct reports, and experience reviewing the work of others and providing feedback.
• The position holder will need to thrive in a high volume and time pressured environment and effectively prioritise and coordinate their own work, and the work of the team.
• Aptitude to deliver to tight deadlines and be flexible and resilient in an environment of changing and competing priorities.
• Strong written and verbal communication skills, including proven ability to write decisions based on legislation, and to tailor communication messaging effectively to different audiences.
• Ability to develop and maintain strong relationships with key stakeholders across SafeWork NSW, and experience delivering training to varying internal audiences.

What we need from you

To start your journey towards joining our team please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

If you have specific questions about the role, please contact the Manager of Right to Information, Paige Brown, via [email protected].

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Tayla Gibbs via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 25th August 2025 (9:59AM)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process