ARENA MANAGER

Arena Managers are responsible for all sales, merchandise, ordering, rostering, staff and operations in their arena. As the chief representative of the Flip Out Arena, they are required to be well-spoken and presentable at all times. Managers must be able to perform in all aspects of the business; marketing, sales, administration, management, safety checks and budgeting. This position requires a strong sense of responsibility and the ability to lead effectively.

WHAT WE CARE ABOUT:

1. We believe you should never stop having fun

2. We believe active kids are happy kids

3. We believe in challenging yourself – safely

4. We believe in aiming high in everything we do

5. We believe in developing kids beyond the trampolines

6. We believe in flipping barriers – social, cultural, physical skills and age

ABOUT YOU:

You’re all about working well as a team

You’re approachable and have strong communication skills – both written and verbal

You understand how to provide true and genuine customer service your standards are sky high!

You have experience working with young people you show an enthusiastic and outgoing attitude toward customers

You want to inspire people

YOU SHOULD HAVE:

Previous experience managing a team for at least 6 months.

Sales experience.

A drive to build and develop the business to perform consistently.

A proven sales background, using budgets, targets and KPIs.

The ability to hire, train and lead a team effectively on an ongoing basis.

The ability to take responsibility for all actions in the arena.

Great communication skills, both verbal and written.

Cash handling, EFTPOS and basic cash flow knowledge.

Experience with email, Excel, Word and demonstrated technological literacy.

A First Aid Certificate from a nationally recognised training provider.

A current Working with Children Check.

The ability to handle customer complaints.

The ability to clean at a high standard.

Must be over the age of 18.