About Us: Spartan Double Glazing specializes in premium uPVC double glazed windows and doors. We are known for our high-quality, Australian-made products, offering energy efficiency, noise reduction, security, and maintenance-free solutions. With over 120 years of combined experience, our team is dedicated to providing top-notch service and craftsmanship.

Job Description:

Position Overview: We are seeking a highly organized and professional Administrative Assistant to join our team. The ideal candidate will be responsible for calling leads, setting up appointments, and handling incoming phone calls. This role is crucial in ensuring smooth communication and scheduling within our company, contributing to our overall success.

Key Responsibilities:

Call leads provided by the company to introduce Spartan Double Glazing products and services.

Set up appointments for potential clients with our sales team.

Answer and direct incoming phone calls in a professional and courteous manner.

Manage and maintain the appointment calendar for the sales team.

Provide exceptional customer service to clients and potential leads.

Keep accurate records of interactions and follow-up actions in the CRM system.

Assist with other administrative tasks as needed to support the team.

Qualifications:

Proven experience in an administrative or customer service role.

Excellent communication skills, both verbal and written.

Strong organizational skills with the ability to manage multiple tasks.

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.

Ability to work independently and as part of a team.

High attention to detail and a commitment to accuracy.

Professional demeanor and a positive attitude.

Benefits:

Competitive salary and benefits package.

Opportunity to work with a dynamic and experienced team.

Supportive and collaborative work environment.

Ongoing training and development opportunities.