Are you looking for a rewarding work environment with an employer who is keen to invest in your development? The Athenaeum Club, one of Melbourne's most prestigious establishments, seeks proactive individuals to join its Front Desk team on a casual basis. Operating 24/7, the Concierge team delivers exceptional customer service to our members, reciprocal members, and guests.

In this casual role you are the first point of contact and will be responsible for providing a professional, friendly and highly efficient service to members, guests and staff. Duties include greeting members and guests, managing incoming calls, facilitating check-in and check-out, corresponding with international clubs, making reservations and supporting the administrative needs of the club.

The successful candidate will:

Have great flexibility and be available to work varying shifts across 7 days

Be a happy and self-motivated person. You're always smiling and willing to help

Be a solid and independent character who is able to work well under pressure and at times unsupervised

Be discreet, trustworthy and have great integrity

Have excellent grooming and personal presentation

Have excellent attention to detail

Display great initiative and strong problem solving skills

Have the ability to communicate professionally with members and team colleagues

Have excellent time management skills and be able to prioritise tasks effectively

Have strong computer and administrative skills - competent in Outlook, Word, and Excel

Have basic knowledge of database management, experience with Northstar an advantage

Have front office administrative hospitality experience, ideally previous experience in an accommodation management system in a 4 or 5 star hotel

In return the Club provides a fantastic and fair roster. Shifts will vary, (7.15 am to 3.15pm, 3.15 pm - 11.15 pm or 11.15 pm - 7.15 am) and include weekends. You will be provided with laundered uniforms, complimentary staff meals, wine discounts, car parking discounts, training/development opportunities, Wellness Program, great social activities and a friendly work environment.

Interested? We look forward to receiving your application and cover letter explaining your interest.

Only candidates who can legally work in Australia should apply.

No Holiday Visa applicants.

Previous applicants need not apply.

The Athenaeum Club is an equal opportunity employer, committed to recognising talent and performance strictly on merit and to sustaining an inclusive culture.